Senior Account Manager, Business Insurance

Marsh McLennan•Myrtle Beach, SC
•Hybrid

About The Position

As a Senior Account Manager on the Business Insurance team at Marsh McLennan Agency, you will manage relationships with clients, prospects, client teams, and producers to provide high-quality service and drive growth. The role includes analyzing coverage, recommending risk-management approaches, negotiating coverage and pricing with carriers, preparing proposals, and resolving billing issues. You will also mentor Client Service Associates by developing their policy-checking skills and coverage knowledge. The position is hybrid.

Requirements

  • High school diploma or equivalent.
  • Minimum 5 years of experience in Business Insurance.
  • Property & Casualty license, or ability to obtain one within 90 days of employment.
  • Insurance designations such as INS, AAI, or CISR, or demonstrated knowledge of Business Insurance coverages.
  • Ability to work with a diverse book of business and multiple coverages and producers.
  • Ability to learn, analyze, and solve problems.
  • Excellent customer service skills for internal and external customers.
  • Legal authorization to work in the U.S. permanently and on an ongoing basis without current or future sponsorship.

Nice To Haves

  • Associate or bachelor's degree.
  • Experience using Sagitta, ImageRight, and/or EPIC.
  • Working toward CPCU, CIC, ARM, and/or AU designations, or equivalent knowledge and ability.
  • Excess and Surplus Lines experience.
  • Habitational or condo experience.

Responsibilities

  • Manage relationships with clients, prospects, client teams, and producers.
  • Provide high-quality service and help drive growth.
  • Analyze insurance coverage and recommend risk-management approaches.
  • Negotiate coverage and pricing with carriers.
  • Prepare proposals.
  • Resolve billing issues.
  • Mentor Client Service Associates and develop their policy-checking skills and coverage knowledge.

Benefits

  • Generous time off, including personal and volunteering time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
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