(Senior) Account Manager (all genders)
About The Position
Lingoda is a leader in education, founded 12 years ago to address the global challenge of meeting the demands of growing economies and aging populations through the mobility of global talent. Our mission is "to empower global talent with the language, cultural, and technical skills for integration and success." We deliver highly effective Small Group Learning via over 800,000 classes a year, powered by 2,400 qualified teachers and a unique proprietary curriculum. Lingoda operates in both B2B and B2C markets. The B2B business focuses on the healthcare sector in Germany with ambitions to expand, while the B2C business has a global presence teaching German, English, Spanish, French, and Italian. Learning a language with Lingoda is a rewarding experience, supported by Lingodies committed to the learning journey to create a world of connection and opportunity. Joining Lingoda means becoming part of a team committed to continuous improvement, fostering an inclusive culture of bravery, curiosity, and growth, where insights turn into actions and every team member contributes to positive change. We are seeking an (Senior) Account Manager to join our Corporate team (non-health).
Requirements
- 2 - 5 years of experience in Key Account Management, B2B sales or similar role
- Strong CRM expertise (HubSpot preferred)
- High ownership, high independence and structured working style
- Fluent in German and English
- Proven track record in acquiring new clients and managing the full sales cycle from prospecting to deal closure.
- Exceptional communication skills with the ability to engage professionally across written, verbal, and digital channels.
- Confident, professional demeanor and the ability to build trust with stakeholders at various levels.
- Proficient in using CRM systems (e.g., HubSpot) for pipeline and customer management.
Responsibilities
- Responsible for building, developing, and maintaining strategic customer relationships
- Identifying growth opportunities within existing accounts (upselling & cross-selling)
- Owning and managing the full sales cycle – from needs assessment to deal closure
- Collaborating closely with internal stakeholders to develop tailored customer solutions
- Ensuring efficient, transparent, and customer-centric communication throughout the entire customer journey
- Proactively identifying risks and managing challenges within customer relationships
- Maintaining and leveraging CRM systems to manage pipeline, forecast, and customer activities
- Contributing to the continuous optimization of sales processes and customer experience
Benefits
- Company events and colleagues who are always happy to socialise + budgets towards team building events!
- An inclusive environment with great team spirit and passion for languages
- A well-structured and exciting onboarding process to set you up for success!
- The possibility to work remotely from your home or in the office located in the heart of Berlin
- Learning & development opportunities
- Free access to our language classes
- Mental Health programs
- Corporate benefits & pension funds
- 30 vacation days per year
- Free snacks & drinks at the office
- The modern hardware necessary for your work (n/a for freelancers)
- Flexible working hours
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
