Senior Account Manager

Dana Incorporated•Maumee, OH

About The Position

The Senior Account Manager maintains and grows existing customer relationships and identifies and develops business with new customers. The role supports sales of Dana products in the light vehicle traditional aftermarket channel, with a focus on growing Victor Reinz Gasket business. The position serves customers including production engine remanufacturers, bulk customers, and import gasket customers, and works with internal aftermarket teams to support customer service and business growth.

Requirements

At least five years of experience is preferred in aftermarket sales; marketing and product management experience is a plus.
Bachelor’s degree or equivalent combination of education and work experience.
Willingness to travel up to 50% of the time and work non-traditional business hours as needed.
Well organized and able to work independently with minimal guidance or scheduling.
Ability to prioritize time based on opportunity size and return.
Ability to work successfully in a matrix environment and effectively as part of a team.
Strong sales and negotiation skills.
Ability to maintain a strong commitment to customer service while managing multiple project priorities.
Excellent written, verbal, and presentation skills.
Proficiency with Microsoft Office, including PowerPoint and Excel, and CRM systems.
Strong interpersonal, organizational, and analytical skills.
Critical thinking skills and ability to collaborate with people in pressure situations.
Strong commercial and business acumen.
Strong leadership qualities.

Nice To Haves

Aftermarket sales experience.
Marketing and product management experience.
OES-style customer management experience.

Responsibilities

Execute the light vehicle aftermarket strategy, specializing in Victor Reinz Engine Gaskets, to grow business with assigned customers.
Monitor key performance indicators, including AOP attainment and personal and team goals, and take action to address shortfalls.
Evaluate the assigned territory and identify opportunities to increase distribution.
Use category management tools to identify customer opportunities and collaborate with customers on mutual growth initiatives.
Monitor competitor activity and market changes, and develop plans to pursue opportunities and address risks.
Represent the voice of the customer internally and identify ways to improve the Dana customer experience; initiate plans with team members to execute improvements.
Execute marketing initiatives and new product launches as needed.
Conduct quarterly business reviews with key customers.
Work with cross-functional Dana aftermarket teams, including customer operations, pricing, product management, and content teams, to support maximum customer service levels.
Represent Dana aftermarket with light vehicle program groups as needed.
Perform other duties as assigned.