Senior Account Manager – Healthcare IT Staffing & Solutions

WalkerHealthcare•Bloomfield Hills, MI

10d•$85,000 - $100,000

About The Position

Walker Healthforce is expanding its Client Partnerships team and seeking a Senior Account Manager to develop and grow strategic healthcare client relationships. This is a client ownership and business growth role, not simply account maintenance. The Senior Account Manager will identify revenue opportunities, expand the company's presence within existing accounts, and collaborate with Recruiting and Delivery teams to provide technology and workforce solutions. The role involves developing account strategies, building relationships with stakeholders and decision-makers, identifying new business opportunities, and serving as a trusted advisor and primary contact for assigned clients. The Senior Account Manager will manage an active opportunity pipeline, lead presentations and business reviews, monitor account performance, work with procurement teams on commercial requirements, support RFP responses, and address client concerns. The position is remote or hybrid in Bloomfield Hills, Michigan, and offers a base salary of $85,000–$100,000 plus uncapped commissions, with target first-year earnings of $125,000–$150,000.

Requirements

At least 4 years of account management, business development, or consultative sales experience.
Proven success growing accounts and developing new business.
Experience managing enterprise or complex client relationships.
Strong consultative selling and relationship-building skills.
Experience presenting to client stakeholders and leading business reviews.
Comfort working with pricing, contracts, SOWs, MSAs, RFPs, and procurement processes.
Ability to analyze account performance and identify growth opportunities.
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced, goal-oriented environment.
Experience collaborating with recruiting, delivery, operations, or other service teams.

Nice To Haves

Experience in IT staffing, IT consulting, technology services, healthcare IT, or workforce solutions.
Bachelor’s degree, or an equivalent combination of education and directly relevant professional experience.

Responsibilities

Develop and execute strategic account plans to grow revenue and expand Walker Healthforce’s footprint within assigned clients.
Build relationships with new stakeholders and decision-makers within existing client organizations.
Identify business opportunities through networking, referrals, research, outbound outreach, and strategic relationship development.
Serve as a trusted advisor and primary point of contact for assigned client accounts.
Meet regularly with client leaders to understand technology, workforce, and business priorities and recommend appropriate solutions.
Partner with Recruiting and Delivery teams to clarify client needs and ensure solutions are delivered with urgency.
Manage and grow a pipeline of opportunities and maintain accurate activity in Bullhorn CRM.
Lead client presentations, capability discussions, and Quarterly Business Reviews.
Monitor account performance, identify trends, and use data to support client recommendations and growth strategies.
Work with client procurement teams on requirements, purchase orders, Statements of Work (SOWs), Master Service Agreements (MSAs), contract extensions, and related commercial matters.
Support and lead RFP responses in partnership with internal subject matter experts and leadership.
Identify opportunities to expand services while maintaining competitive pricing and healthy margins.
Proactively address client concerns, escalations, and service-delivery issues.
Stay informed about healthcare technology, workforce trends, and emerging client needs.