Senior Account Manager
About The Position
We are looking for an experienced and strategic Senior Account Manager to join the Account Services team. This senior-level leadership role is suited to someone with significant experience in cross-functional teams, project management, client communication strategy, and event workflow. The Senior Account Manager owns and manages cross-functional players within the organization while representing clients’ interests and needs, leading experiential marketing campaigns from concept to completion. Growing and retaining client relationships is vital. The role requires working autonomously with little to no supervision and reports to the Vice President of the Account Department.
Requirements
- Bachelor's degree.
- Proven professional work experience.
- Project management experience.
- Account management experience.
- Past event experience.
- Agency experience.
- Clerical experience.
- Strong client communication skills.
Nice To Haves
- Production experience.
- Experiential marketing experience.
- Cross-functional leadership and mentorship skills.
Responsibilities
- Lead the planning, coordination, and execution of experiential marketing campaigns and events.
- Provide day-to-day guidance to internal cross-functional teams to help ensure project milestones are met.
- Lead daily client interactions, meetings, and communications, serving as the main point of contact for client inquiries, requests, and feedback.
- Understand client objectives and deliver tailored marketing solutions, recommendations, and presentations.
- Build strong rapport and networks with clients and within the organization, with growth in mind.
- Regularly report project status and financials to clients and agency leadership.
- Provide day-to-day leadership, guidance, and support to cross-functional teams; direct reports may be assigned depending on the scope of work.
- Delegate managerial support tasks or portions of projects to junior team members and inspire junior team members.
- Manage project budgets with production and timelines across functions, ensuring efficient resource allocation and project execution.
- Prepare and maintain project status reports and client deliverables.
- Lead client management and own logistical needs for live events and onsite operations, anticipating client interactions and expectations.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
