Senior Account Manager

The Trade Desk • Detroit, MI

1d

About The Position

The Senior Account Manager owns and grows a portfolio of automotive clients, including agencies and/or direct brands, with an emphasis on a large domestic manufacturer. The role drives revenue growth through strategic client leadership and hands-on account ownership. It reports to the Client Service Director and works closely with Account Management, Sales, and Trading teams.

The position involves building trusted client relationships, developing account strategies, supporting client onboarding and education, and translating client needs into product feedback. The Senior Account Manager also contributes to the Client Services practice and participates in internal projects. The role requires availability to travel to client and other company offices if needed.

Requirements

• At least 7 years of digital advertising and client-facing experience.
• Solid programmatic advertising background.
• A track record of growing accounts by building strong client relationships, understanding business objectives, and recommending appropriate strategies and solutions.
• Strong interpersonal skills, including the ability to manage difficult client conversations and deliver outstanding customer service.
• Strong analytical skills and ability to work with data sets to build presentations and generate actionable insights.
• Ability to thrive in a small, intense, high-growth environment and work with teams located across other offices.
• Strong problem-solving skills and ability to collaborate cross-functionally in a fast-paced start-up environment.
• Effective time-management skills, including the ability to prioritize and meet deadlines.
• Availability to travel to clients and other company offices if needed.

Nice To Haves

• Experience at another DSP, SSP, online publisher, agency, MarTech provider, or in another online advertising role.

Responsibilities

• Own and grow a portfolio of agency and/or advertiser relationships, serving as a trusted client advisor.
• Collaborate with Sales and Trading to develop existing accounts and achieve client goals and objectives.
• Develop and execute account strategies that support revenue growth and account health, in coordination with the Director.
• Own the training plan for onboarding new clients, including programmatic education, platform updates, and new channels and markets.
• Organize and lead quarterly business reviews (QBRs) with Sales and Trading.
• Lead strategically and proactively advance client partnerships.
• Represent client needs to Product Management and Partnerships, identifying and defining features, integrations, and platform improvements.
• Contribute to the Client Services practice by creating training materials, best practices, sales materials, and customer-facing guides.
• Participate in internal stretch projects and advocate for client and business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed