Senior Account Manager

Wiley Global Technology • Hoboken, NJ

11d

About The Position

Wiley is seeking a dynamic, results-driven Senior National Account Manager for its Channel Sales team. The role sells Wiley titles to Barnes & Noble, Books-A-Million, and other key accounts. It is responsible for driving sales across an account portfolio, building relationships with key stakeholders, and developing sales and promotional initiatives tailored to each account. The position combines sales, analytical, and communication work, and serves as a liaison between assigned accounts and internal publishing teams.

Requirements

• At least 5 years of sales experience working with national accounts.
• Ability to manage multiple stakeholders and foster productive communication across teams.
• Highly organized and detail-oriented, with the ability to multitask and prioritize in a fast-paced environment.
• Excellent written and verbal communication skills, sound judgment, and strong interpersonal abilities.
• Flexible and administratively efficient, with the ability to adapt to evolving priorities.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Results-driven, proactive approach to achieving goals, and ownership of responsibilities.
• Ability to produce timely, accurate work and demonstrate strong follow-up and follow-through.
• Willingness to embrace innovation and continuous improvement and challenge established processes where appropriate.
• Proven ability to build collaborative, constructive relationships with internal and external stakeholders.

Responsibilities

• Serve as the primary sales contact for Barnes & Noble, Books-A-Million, and other assigned key accounts.
• Present and sell frontlist, backlist, and seasonal promotional titles to each account.
• Collaborate with internal departments to forecast inventory needs and ensure timely stock availability.
• Analyze sales data and market trends to identify growth opportunities and refine account strategy.
• Lead and organize title presentations and seasonal sales meetings, address priorities, and respond to account inquiries.
• Partner with marketing and publicity teams to create and execute account-specific campaigns and initiatives.
• Maintain accurate sales estimates and order data in internal systems.
• Participate in go-to-market planning, including seasonal strategy meetings and sales conferences.
• Serve as a liaison between assigned accounts and internal publishing teams, sharing market insights and facilitating communication.
• Evaluate and recommend additional national accounts as portfolio opportunities arise.

Benefits

• Meeting-free Friday afternoons to allow time for focused work and professional development.
• Employee programming that provides opportunities to foster community, learn, and grow.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed