Senior Account Manager - Key Equipment Finance
About The Position
The Senior Account Manager supports Key Equipment Finance (KEF) sales teams by independently handling high-level operational work and delivering service to clients during onboarding and closing of equipment financing transactions. The role works across a range of business groups and transaction types, including complex specialty-asset and long-duration construction financings, and partners with internal teams, clients, vendors, suppliers, legal counsel, and third-party financial institutions. The position requires technical knowledge of equipment finance products, transaction structures, accounting, collateral, documentation, and related risk and compliance requirements. Transactions may have tight closing timelines, and the role must keep work moving, communicate status, and escalate issues promptly. The Senior Account Manager reviews and prepares financing documentation, coordinates approvals and negotiations, supports accurate booking and funding, manages escrow and billing-related activities, and performs borrower and payment verification and other fraud-prevention work. The position may exercise delegated authority within established limits, contribute to audits and process improvements, and provide training or subject-matter expertise to colleagues. It requires sound judgment, initiative, strong communication and organization, and the ability to work independently and collaboratively in a fast-paced environment, including a virtual work environment.
Requirements
- Bachelor’s degree in Business, Economics, or Finance, or equivalent work experience.
- At least 7 years of experience documenting financing transactions, or at least 10 years of other financial services experience.
- Strong technical expertise in equipment financing products, operational documentation, pricing models, collateral perfection, sales/property tax rules, and pre-booking system entries.
- Ability to collaborate and work effectively in a team environment.
- Comfort working in a fast-paced environment and ability to self-prioritize assignments.
- Proficiency with business systems and tools, such as nCino, Salesforce, Aspire, DocuSign, and Microsoft tools.
- Ability to organize information, recommend solutions, and communicate and collaborate with peers and managers.
- Strong interpersonal, verbal, and written communication skills.
- Experience leading and participating in project teams outside normal day-to-day activities.
- Ability to manage multiple complex transactions involving multiple functional areas.
- Ability to mentor junior team members and create and manage applicable training plans, including reporting on training status and results.
- Self-starter able to take initiative and proceed without management direction while following policies and procedures.
- Experience analyzing business matters and generating recommendations, action items, and follow-up.
- Strong knowledge of relevant systems, including Salesforce/nCino, Aspire, NetDocuments, SuperTrump, Vertex O, Lexis Nexis, CT Lien, Master Compliance Application, DocuSign, and eOriginal.
- Ability to work independently, manage time and details, solve problems, synthesize information, and communicate analyses appropriately.
- Ability to remain calm, positive, and professional under pressure and to respectfully de-escalate conflict or misunderstandings.
- Ability to work in an office environment, sit for prolonged periods, communicate in person or by phone, use a PC or laptop frequently, and occasionally lift, push, or pull bags weighing up to 10 pounds.
Responsibilities
- Prepare and review equipment finance documentation packages in accordance with credit approvals, KEF policies and procedures, and risk-management practices.
- Apply generalist knowledge of Credit, Pricing, Sales/Property Tax, Asset Management, Legal, and Booking/Account Maintenance to drive transactions to closing.
- Exercise delegated prerelease, documentation, and funding authority within Schedule of Authority guidelines, up to $7,500,000, while ensuring applicable pricing, structure, product, asset, credit, compliance, and tax requirements are met.
- Communicate proactively with sales teams, financing sources, and borrowers about transaction status, outstanding items, and completion timelines.
- Support billing processes and work with customers to resolve overdue bills and collect payments.
- Complete required customer verification procedures before funding, or obtain exception approval, to help minimize fraud-related losses.
- Review, reconcile, and audit equipment finance transaction information; coordinate document negotiations and approvals; and support timely booking and funding.
- Manage escrow accounts and fulfill vendor and borrower reporting requirements.
- Review third-party lease documentation and identify or escalate potential transaction, structure, credit, documentation, compliance, and collateral risks.
- Coordinate with Transaction Cycle Management managers to ensure work is processed on time and issues are escalated promptly.
- Provide direction, mentoring, and training to team members, including creating and managing training plans where applicable.
- Assist with KEF process-improvement and efficiency initiatives.
- Perform daily and monthly audits as part of the departmental Quality Assurance initiative.
- Complete other duties, special projects, and reports as assigned.
Benefits
- Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives.
- Flexible options for work in a mobile environment where the role can be performed effectively.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
