Senior Account Executive - Strategic Accounts (East)

Genesys•New York, NY
•$134,100 - $235,700

About The Position

The Senior Account Executive on Genesys’ Enterprise Team is responsible for driving revenue growth and generating new business from prospects and current customers across strategic enterprise accounts. The role develops and nurtures relationships with some of the largest companies, communicates Genesys’ vision and capabilities in terms of customers’ business needs, and helps customers address business challenges with the company’s solutions. It includes owning and developing a territory, accurate forecasting, strategic account planning, and working with technical experts to create sales presentations. The position may be eligible for commission or performance-based bonuses and requires travel of up to 50%.

Requirements

  • At least 7 years of direct, outside, quota-carrying sales experience selling enterprise software solutions in the enterprise space, including multi-million-dollar transactions and sales cycles of 6–24 months.
  • Proven success developing strategic relationships in enterprise accounts, building C-level relationships, driving innovation, growing pipeline and business development, and creating long-term strategic account plans.
  • Ability to communicate strategic vision and technology capabilities, connect them to customers’ businesses, and present solutions to business challenges.
  • Experience creating marketing and prospecting plans for territory growth and developing new-logo accounts.
  • Ability to advocate for existing customers and drive upsell and cross-sell opportunities.
  • High-energy, results-oriented approach and ability to work as a team player in a demanding, dynamic environment.
  • Experience with team selling and leading diverse contributors toward a common account goal.
  • Ability to understand customer needs and articulate complex technology solutions.
  • Demonstrated ability to lead complex sales cycles and achieve revenue targets.
  • Familiarity with the MEDDPIC selling methodology.
  • Bachelor of Science or Bachelor of Arts degree, or equivalent work-related experience.
  • Ability to travel up to 50%.

Nice To Haves

  • Experience selling SaaS solutions in Customer Experience (CX), Employee Experience (EX), Cloud Contact Center (CCaaS), Customer Journey Analytics, Conversational AI, or Workforce Engagement Solutions (WEM).

Responsibilities

  • Drive revenue growth and bring in new business from prospects and current customers.
  • Develop strategic relationships and executive-level customer relationships within enterprise accounts.
  • Build executive relationships, develop long-term account plans, and identify opportunities to grow pipeline and business.
  • Communicate Genesys’ strategic vision and capabilities in the context of customers’ businesses and challenges.
  • Develop marketing and prospecting plans for territory growth and new-logo account development.
  • Advocate for existing customers while driving upsell and cross-sell opportunities.
  • Lead complex sales cycles and work toward successful revenue attainment.
  • Lead and participate in team selling, aligning diverse contributors toward a shared account goal.
  • Own and develop the assigned territory and support accurate forecasting and strategic account planning.
  • Create sales presentations in collaboration with technical experts.
  • Travel up to 50%.

Benefits

  • Medical, dental, and vision insurance
  • Paid parental leave
  • Telehealth coverage
  • Flexible work schedules and work-from-home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 10 paid holidays
  • 401(k) matching program
  • Adoption assistance
  • Infertility or fertility treatments
  • Uncapped commission plan with accelerators
  • Paid volunteer time
  • August Free Fridays
  • Well-being resources
  • Regionally tailored programs for employees and their families
  • Education support
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