Senior Account Coordinator - Contract

Advoc8

19d•Remote

About The Position

The Sr. Account Coordinator is a developing professional who supports brand merchandise projects across various scales and types. They work closely with Senior Production Managers to execute project deliverables, manage vendor communications, and maintain project documentation. This role serves as a foundational position for learning the full lifecycle of merchandise project management while contributing to day-to-day operations under the guidance of senior team members. Sr. Account Coordinator is a detail-oriented, proactive learner who demonstrates strong organizational skills and a growing understanding of the promotional products industry. The role is tied to a technology industry project.

Requirements

1–2 years of experience in project coordination, production, promotional products, or a related field, with exposure to vendor management and order execution
Working knowledge of printing and decoration methods, vendor sourcing, and production workflows
Experience with order management systems and e-commerce platforms (e.g., Shopify)
Strong financial acumen, including comfort with pricing, margins, and sales math
Proficiency in Google Workspace (Drive, Docs, Sheets, Calendar) and comfort navigating new systems and tools
Highly organized with strong attention to detail and the ability to manage multiple projects and deadlines simultaneously
Clear, professional communicator with strong written and verbal skills
Proactive, resourceful problem solver who takes ownership and anticipates needs
Self-motivated learner with a growth mindset and strong client-service orientation
Aligned with and committed to ADVOC8’s core values; represents them in daily work
Candidates must be legally authorized to work in the U.S.; at this time, we are not able to provide sponsorship.

Nice To Haves

Collaborative soul who’s open to new ideas, sharing successes and being part of a team
High standards, never settling for the status quo or what we did last time
Entrepreneurial, roll-up-your-sleeves spirit, tempered by the courage to identify smarter ways of doing things
Highly empathetic personality who values individual perspectives
Extensive experience and demonstrated success in client relationship management
Navigates conflict with an emphasis on transparency and diplomacy
Inspired by outside-the-box thinking that yields outstanding ROI for our clients and projects
Recognize situations that require flexibility and craft creative solutions on the fly

Responsibilities

Assist, and for small projects lead, the execution and tracking of brand merchandise projects from estimate through fulfillment, including estimates, sales orders, purchase orders, invoicing, and documentation
Track deliverables against workback schedules, maintain project documentation, and capture action items from client and internal meetings
Support product sourcing, vendor and decoration research, and pricing development by gathering quotes and organizing vendor information
Coordinate with vendors on production updates, samples, order status, and maintain accurate vendor database records
Review proofs, mockups, and production samples to support quality control
Lead client communications for small projects and support larger projects under Senior PM supervision
Coordinate with warehouse team on inventory management and fulfillment