Selling Keyholder, Full Time - Bloomie's University Village

Macy's•Seattle, WA

8d•Onsite

About The Position

The Selling Keyholder drives sales and profit by supporting customer engagement and merchandising efficiency. This role provides friendly, efficient, and helpful customer service, sells merchandise, and serves customer needs so customers feel valued. The Keyholder also supports store operations through pricing, merchandise handling, stock processing, stockroom organization, and floor recovery. The role assists the Outlet leadership team with store opening and closing standards and procedures, and provides supplemental oversight and supervision when other store leaders are physically absent.

Requirements

High school diploma or equivalent.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.

Responsibilities

Provide friendly, genuine service to customers on the selling floor, at checkout, and in the fitting room.
Complete point-of-sale transactions, including sales, returns, payments, and cash counting, accurately and efficiently.
Process merchandise so items are floor-ready, tagged, and ticketed.
Complete price changes, damages and salvages, and job-outs.
Support the receipt and dispatch of merchandise according to standards.
Maintain clean, organized, and safe selling-floor, receiving, and stockroom spaces.
Protect company assets and follow operational procedures.
Assist with required store opening and closing standards and procedures.
Provide supplemental oversight and supervision when other store leadership is physically absent.