Selling Flex Associate

Belk•Winder, GA

About The Position

The Selling Flex Associate delivers a positive customer experience through excellent service, relationship building, merchandise assistance, product recommendations, and transaction processing. This hourly role supports sales and store key metrics, maintains merchandise presentations, and works with store operations teams to meet store objectives. The associate helps create a friendly store environment that builds customer loyalty and satisfaction. The role also supports store operations, including fulfillment, pricing, promotional sets, and product placement. Associates follow asset protection, safety, and security procedures to support shortage control, inventory accuracy, and risk reduction. The posting notes that the listed responsibilities and qualifications are not all-inclusive and that additional duties may apply.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service.
Use suggestive selling techniques and product recommendations to meet customer needs and drive sales.
Build genuine customer relationships to foster loyalty and repeat business.
Process transactions accurately and efficiently, and handle customer inquiries, returns, and concerns professionally and promptly.
Maintain selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Use training tools and resources, embrace feedback, and build product knowledge and selling skills; stay informed about products, promotions, policies, and store events.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store operations through fulfillment, pricing, promotional sets, product placement, and other assigned tasks.
Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction.