Self Storage Specialist

Price Self Storage Admin Svcs Inc•San Diego, CA

2d•Onsite

About The Position

Price Self Storage is seeking a hard-working Self Storage Specialist to serve customers and support daily facility operations. Customer service and sales experience are a plus, and training is available for the right candidate. The role is based at one location, is not remote, and follows a set schedule with an 8-hour shift. Working weekends and a clean DMV report are required. The specialist welcomes customers, identifies their storage needs, explains facility features and benefits, and recommends suitable units. The role also involves customer account calls and documentation, payments and cash handling, property and unit inspections, maintaining facility cleanliness, using computer programs, and coordinating with team members and management to meet company goals. The listed pay is [Hourly Rate] per hour. Benefits include insurance, retirement, paid time off and holidays, an employee discount, a referral program, customer service and sales training, and opportunities for promotion from within.

Requirements

Working weekends is required.
A clean DMV report is required.
High school or equivalent education is preferred.
One year of customer service experience is preferred.
Be outgoing, energetic, and positive.
Demonstrate a strong work ethic and seek out additional job duties.
Have sales skills and the ability to provide superior customer service.
Be responsible, dependable, and timely with tasks and reporting.
Be organized and able to multitask throughout the day.
Maintain composure and focus when addressing an adverse tenant situation.
Be computer literate and able to learn new software as needed.
Take pride in working for Price Self Storage and seek to provide customers with a strong overall storage experience.

Nice To Haves

Customer service experience.
Sales experience.
High school or equivalent education.

Responsibilities

Welcome customers, listen attentively, and provide superb customer service.
Explain the facility’s features and benefits and recommend an appropriate storage unit.
Work with team members and communicate pertinent information.
Partner with the Site Manager and Regional Manager to reach company goals.
Make and receive calls regarding customer storage accounts and document information in the computer system.
Help maintain facility cleanliness by sweeping, mopping, and picking up debris.
Inspect the property and check the condition and availability of storage units.
Take payments, balance the cash drawer, and prepare daily deposits.
Use various computer programs effectively.