Customer Service - Self Storage Manager

Public Storage•Lebanon, NH

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role involves assisting customers with storage needs, recommending storage options and selling packing and moving supplies, maintaining unit availability, handling daily financial tasks, supporting timely customer payments, and completing cleaning and maintenance duties. The position offers $17.50 per hour. Schedules are flexible and full-time, with working hours between 9:30 a.m. and 6 p.m. and weekend hours until 5 p.m. Employees who average 20 or more hours per week become eligible for full-time benefits. Mileage reimbursement is available for travel between properties and other work-related tasks. Property Managers may also earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • A valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to spend up to 50% of work time in outdoor environments.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Travel between work locations and conduct other work-related business using a personal vehicle.
  • Complete cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Walk around facilities, climb stairs, and open large doors.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for work-related travel
  • Opportunity to earn performance-based bonuses
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