Security

Harmons•Riverton, UT

About The Position

The Security associate helps ensure the safety and security of Harmons’ customers, associates, facilities, and merchandise. The role maintains a visible presence in the store, supports compliance with safety and security procedures, conducts safety and PCI compliance audits, and reviews, downloads, and delivers video surveillance when requested by risk management for insurance or security needs. The associate also provides exceptional customer service and works with store associates, management, risk management, and law enforcement as needed. The position requires working nights, weekends, and holidays. Work is generally performed in a safe and comfortable store environment, with possible frequent exposure to cold, hot, slippery, or wet conditions. The associate stands, walks, and bends throughout the workday and performs tasks involving grasping, pushing, pulling, carrying, stooping, twisting, crouching, reaching, repetitive motion, and eye, hand, and foot coordination. The role also requires maneuvering objects weighing up to 50 pounds.

Requirements

  • Working knowledge of security procedures and techniques, applicable laws, and regulations.
  • Ability to understand and use security camera software and cloud-based data transfer.
  • Ability to interpret policies and procedures.
  • Strong organization and planning skills.
  • Solid verbal, written, and listening communication skills to communicate effectively with diverse groups of people.
  • Ability to handle conflict appropriately and professionally.
  • Ability to accept constructive review and be accountable for personal and team success.
  • Ability to make logical, significant decisions using general, recognized skills and techniques.
  • Integrity, a positive attitude, a mission-driven and self-directed approach, and a demonstrated commitment to Harmons’ mission and collaborative work.
  • Ability to work weekends, evenings, and holidays.
  • Ability to stand, walk, and bend throughout the entire workday; perform the stated physical tasks; and maneuver objects weighing up to 50 pounds.

Nice To Haves

  • High school diploma or GED preferred; equivalent combinations of education, experience, and training may provide the required knowledge, skills, and abilities.

Responsibilities

  • Follow established departmental and store policies and procedures.
  • Maintain good working relationships with store associates and receive their safety concerns, directing them to store or risk management when needed.
  • Conduct weekly walks through each department to visually inspect for safety and security concerns, including compliance with safety policies and procedures.
  • Assist the safety committee chairperson with monthly visual inspections of fire extinguishers as needed.
  • Attend and contribute meaningfully to monthly store safety committee meetings.
  • Deter and prevent stealing and unlawful acts on Harmons’ premises.
  • Maintain access to and operate Harmons’ security camera system and equipment.
  • Maintain a presence on the sales floor to identify potential safety, security, and theft risks.
  • Assist with in-store aspects of investigations for the people and risk management departments.
  • Deliver excellent customer service.
  • Complete assigned tasks efficiently and in a timely manner.
  • Maintain open communication with the Store Director and Director of Risk Management.
  • Work with law enforcement officials as needed for incidents related to criminal or civil charges.
  • Set a professional and positive example to others and assist as needed to ensure the success of the store.
  • Perform other job-related duties as assigned.
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