Security - Officer Security

St Camillus • Wauwatosa, WI

4d

About The Position

St. Camillus is seeking a professional, dependable, customer-focused Security Officer. This dual-role position combines campus security responsibilities with front desk operations. The Security Officer is a first point of contact for visitors and helps ensure that residents, guests, and employees experience a safe and welcoming environment. The ideal candidate is observant, calm under pressure, and committed to providing exceptional service while maintaining a secure community.

The position is hourly and reports to the Director of Facilities. The role supports St. Camillus's mission of serving others with dignity, respect, and care.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Ability to remain calm and professional during stressful situations.
• Excellent customer service and interpersonal skills.
• Ability to identify and respond appropriately to unusual or emergency situations.
• Ability to work weekends and some holidays as needed.

Nice To Haves

• One year of security experience.
• Knowledge of emergency response procedures and systems.
• Experience working with communication systems, switchboards, and office equipment.

Responsibilities

• Conduct regular security rounds of campus buildings and parking areas.
• Monitor entrances and help maintain campus safety and security.
• Welcome, assist, and direct residents, visitors, families, and guests.
• Operate the switchboard and paging systems, and answer and route incoming calls.
• Respond to inquiries and provide information while maintaining confidentiality.
• Monitor resident Morning Check-In Services and assist with administrative tasks as needed.
• Report unusual conditions, maintenance issues, safety concerns, and suspicious activity.
• Respond appropriately during emergencies and contact emergency services when necessary.
• Accurately document incidents, safety concerns, and emergency situations.
• Receive and communicate resident and visitor feedback to appropriate departments.
• Distribute mail, packages, and employee paychecks according to established procedures.
• Maintain a clean, organized, and professional work environment.
• Demonstrate courtesy, patience, and respect in every interaction.
• Perform other duties as assigned.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• 403(b) Retirement Plan
• Tuition Reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED