Security Training Manager

GardaWorld•Lithia Springs, GA

2d•Onsite

About The Position

The Security Training Manager leads the design and delivery of high-quality training programs for security personnel and other staff. The role supports a culture of excellence, compliance, safety, integrity, and continuous improvement, ensuring employees are prepared to perform their duties. The position collaborates with HR, Compliance, leadership, and department teams; travel to sites within the market may be required as needed. The work site is in Lithia Springs, Georgia.

Requirements

Authorized to work in the United States.
Able to pass an extensive screening process.
3–5 years of professional experience in a training, security, or law enforcement environment, with a combined concentration in quality assurance, quality control, open-platform training, licensing and credentials, and contract compliance or investigations.
Valid driver's license and a driving record that meets company vehicle and insurance eligibility standards.
Strong multitasking and organizational skills.
Strong verbal and written communication skills.
Ability to maintain discretion and demonstrate high ethical standards.

Nice To Haves

Prior experience in the security industry, law enforcement, and/or military.
Experience designing and delivering engaging, multi-format training programs.
Strong understanding of security protocols, licensing requirements, and emergency response.
Experience mentoring and evaluating staff and field training officers.
Ability to communicate professionally across all levels and work effectively with cross-functional teams.

Responsibilities

Develop and deliver classroom, online, and self-study training for security and non-security staff.
Create and manage monthly and quarterly training calendars in coordination with leadership.
Conduct initial, refresher, and specialized training to meet licensing and contract requirements.
Monitor training effectiveness and staff performance, and adjust programs as needed.
Maintain accurate training records, attendance records, and performance data.
Coach and evaluate field training officers and support their development.
Provide security awareness training during onboarding and ongoing sessions.
Serve as a resource for staff with training- and security-related questions.
Collaborate with HR, Compliance, and department leaders to align training with organizational goals.
Recommend improvements to training delivery and security service effectiveness.
Support recruiting and hiring processes when needed.
Maintain certifications such as CPR, First Aid, and AED, and stay current on policies and procedures.
Communicate clearly and professionally and maintain confidentiality.
Promote a culture of safety, integrity, and continuous improvement.
Evaluate staff performance in real-world scenarios to ensure training compliance.
Perform other duties as assigned.