Training Manager - Security

GardaWorld • Fort Worth, TX

2d • Onsite

About The Position

The Training Manager will lead the design and delivery of high-quality training programs for our security personnel and staff. In this role, you’ll play a key part in shaping a culture of excellence, compliance, and continuous improvement, ensuring our teams are confident, capable, and prepared. This position will also support daily security operations, including employee scheduling, supervisory responsibilities, and operational compliance. If you thrive in a fast-paced environment, love collaborating across departments, and are committed to professional integrity, we’d love to meet you.

Requirements

• Authorized to work in the United States
• A minimum of 3 years of professional experience in a security environment with a combined concentration of quality assurance, quality control, open-platform training, licensing and credentials, and contract compliance/investigations.
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Possess superb multi-tasking ability and organizational skills
• Strong verbal and written communication skills

Nice To Haves

• Previous experience with employee scheduling and workforce management strongly preferred.
• Previous supervisory or operational leadership experience within the security industry preferred.
• Skilled in designing and delivering engaging, multi-format training programs.
• Ability to manage multiple priorities, adapt to rapidly changing operational needs, and thrive in a fast-paced environment.
• Strong understanding of security protocols, licensing requirements, and emergency response.
• Experienced in mentoring and evaluating staff and field training officers.
• Clear, professional verbal and written communication across all levels.
• Works effectively with cross-functional teams to align training with organizational goals.
• Maintains discretion and demonstrates high ethical standards.

Responsibilities

• Develop and deliver training programs (classroom, online, self-study) for security and non-security staff.
• Create and manage monthly/quarterly training calendars in coordination with leadership.
• Conduct initial, refresher, and specialized training to meet licensing and contract requirements.
• Assist with daily site operations, including employee scheduling, workforce coordination, and operational compliance.
• Support the Site Security Manager with supervisory responsibilities, employee performance management, and corrective actions as needed.
• Oversee and maintain client-specific training requirements, ensuring ongoing compliance and quality assurance as site operations expand.
• Monitor training effectiveness and staff performance; adjust programs as needed.
• Maintain accurate training records, attendance, and performance data.
• Coach and evaluate field training officers and support their development.
• Provide security awareness training during onboarding and ongoing sessions.
• Act as a resource for staff on training and security-related questions.
• Collaborate with HR, Compliance, and department leaders to align training with organizational goals.
• Recommend improvements to training delivery and security service effectiveness.
• Support recruiting and hiring processes when needed.
• Maintain certifications (e.g., CPR, First Aid, AED) and stay current on policies and procedures.
• Communicate clearly and professionally; maintain confidentiality at all times.
• Promote a culture of safety, integrity, and continuous improvement.
• Evaluate staff performance in real-world scenarios to ensure training compliance.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance plans
• 401(k) with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Opportunities for professional development and potential advancement into higher-level operations management roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed