Security Technician (25 hours per week)

Monroe County Public Library•Bloomington, IN

About The Position

The Security Technician performs security duties to provide a pleasant, safe, and welcoming environment for library visitors and staff, and enforces library behavioral rules fairly, consistently, and objectively. The role patrols library property and helps keep facilities, grounds, materials, and assets secure and in safe condition. It works under general supervision, follows standard procedures, and operates independently with infrequent functional guidance; unusual questions and situations are referred to a supervisor or manager. The position reports to the Building Services and Security Assistant Manager and has no supervisory or leadership responsibilities. The regular weekly schedule is Monday 2:15 p.m.–7:15 p.m., Thursday 2:15 p.m.–7:15 p.m., Friday 1:15 p.m.–6:15 p.m., Saturday 9:45 a.m.–2:45 p.m., and Sunday 11:45 a.m.–4:45 p.m. MCPL employees may be assigned weekday, evening, or weekend work, and schedules may adjust to changing operational needs. MCPL remains open during local academic breaks and cannot accommodate extended absences associated with semester breaks. The work includes frequent standing, walking, travel between work sites, speaking, and use of keyboards and digital devices. It occasionally involves awkward positions, lifting up to 50 pounds without assistance or 75 pounds or more with a coworker’s assistance, exposure to changing indoor and outdoor conditions, bodily fluids, potentially hazardous conditions, and driving or carrying materials between locations. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent required.
At least one year of related safety or security experience required.
First aid training and CPR/AED certification required; obtaining certification within three months of hire may be considered.
Valid Indiana driver’s license required.
Excellent interpersonal, listening, and communication skills when working with a diverse patron base; pleasant and tactful interactions with staff and the public.
Ability to concentrate and pay close attention to detail.
General knowledge of security systems, alarms, and elevators.
Physical ability to handle various security situations.
Ability to perform essential functions satisfactorily, with or without reasonable accommodations.

Nice To Haves

Post-high-school coursework preferred.
Police training, law-enforcement experience, or security experience preferred.
Experience with library systems is helpful.

Responsibilities

Make regular rounds to inspect building conditions and monitor surroundings; correct problems or report them to the appropriate department.
Communicate with the public, respond to emergencies and immediate needs, assess situations, use problem-solving and de-escalation techniques, and follow appropriate procedures.
Perform opening and closing procedures and secure public doors at appropriate times.
Review and maintain daily security logs, including security events, incident reports and actions, lost and found records, and other records or reports requested by the Building Services and Security Manager or Assistant Manager.
Compose and distribute incident reports through email and other means, and stay informed about suspended or watch-list individuals.
Assist with meeting room preparations and special events by arranging furniture and equipment and testing and setting up audio-visual equipment.
Share responsibility for maintaining the security training and procedures manual and attend operational and procedural training and reviews.
Collect money from library locations and transport and deliver accounted funds to appropriate banks for deposit.
Transport parcels, mail, confidential materials, books, and other items within and between library facilities, and make directed deliveries to locations such as the post office or board member homes.
Assist patrons and library staff, including by providing directions and after-hours security.
Participate in annual inspections of emergency and safety equipment required by state and federal regulations.
Read professional materials to stay current with security-field trends and participate in departmental and library training and educational programs.
Attend and contribute to departmental and unit meetings and participate in assigned special projects and committees.
Perform other assigned functions to support continuity of library operations; assist managers and team members as directed; develop expertise and pursue training as needed; and, when asked, help train other employees or share expertise.
Communicate ideas, issues, and potential solutions to managers.