Security Supervisor

Obama Foundation•Chicago, IL

1d•Onsite

About The Position

The Security Supervisor for the Obama Presidential Center upholds high standards for building safety and leads daily security shift operations. The supervisor serves as a primary contact for security personnel, oversees and directs staff, and patrols an assigned area to respond to guest concerns and security threats while helping maintain a welcoming, secure environment. The role may involve changing patrol areas based on campus needs, wearing a Center-provided uniform, and providing oversight during emergencies. The position reports directly to the Head of Security. The supervisor oversees day-to-day security operations across the Center’s spaces and grounds, including the Museum, Presidential Suite, Forum and Programming spaces, Library, and Home Court athletic center. Responsibilities include managing staffing and schedules, overseeing security systems, screening and assisting visitors, supporting safety procedures and training, documenting incidents, coordinating with external agencies, and maintaining security supplies and equipment. The role is full-time, in-person, and based at the Obama Presidential Center in Jackson Park. Work may also take place at other Obama Foundation locations in Chicago.

Requirements

High school diploma or equivalent.
At least 2 years of security experience.
Valid security guard license or certifications as required by state law.
Basic computer skills, including incident reporting, email, and scheduling systems.
Commitment to the Obama Presidential Center mission and an inclusive environment.
Strong leadership, communication, conflict-resolution, customer-service, and problem-solving skills.
Significant experience in security operations, including roles with increasing responsibility.
Knowledge of security procedures and technology systems, risk assessment, emergency response, and crisis management strategies.
Knowledge of relevant laws and regulations related to security, safety, and preservation of property.
Ability to stand and walk on foot for extended periods and work independently as well as part of a team.
Flexibility to work early mornings, late nights, weekends, and holidays.
Ability to work at the Obama Presidential Center in Jackson Park and/or other Obama Foundation locations in Chicago.

Nice To Haves

One year of experience in a supervisory or lead role is preferred.
Experience in a supervisory or management capacity.

Responsibilities

Ensure security and safety throughout the Obama Presidential Center’s buildings and grounds.
Oversee, direct, train, and evaluate security personnel; conduct performance reviews and address team concerns.
Create and manage shift schedules to maintain adequate coverage.
Oversee the security operations center and use security technology to support the safety of visitors, staff, property, and officers.
Greet and screen visitors and provide Center information and directions.
Maintain a visible, welcoming, and respectful presence around the Center.
Help develop and implement safety procedures for crowd control, emergency response, civil unrest, and other situations.
Oversee daily security operations, including patrols, monitoring, and emergency response, and maintain an assigned campus sector.
Work with Visitor Experience staff when applicable to support a welcoming and safe environment.
Use onsite security systems and digital tools; document and report incidents, responses, and outcomes.
Lead safety training for public-facing Center personnel, including Events, Visitor Experience, and programming staff.
Participate in training, drills, and certification processes.
Maintain knowledge of safety protocols and equipment and respond appropriately to emergencies such as fire, active assailant incidents, civil unrest, and HazMat situations.
Conduct regular risk assessments and recommend improvements to address security threats and vulnerabilities.
Coordinate with local law enforcement, fire departments, and other external agencies to enhance security and respond to incidents.
Facilitate maintenance and inventory of supplies, equipment, and uniforms, and make adjustments as needed.
Provide calm, decisive action during emergencies.