Security Specialist (Cincinnati/Northern KY)
About The Position
The Security Specialist combines security responsibilities with customer service and technology-related tasks to help protect locations in greater Cincinnati and northern Kentucky while providing service to residents and visitors. The role involves monitoring and securing badge-access areas, managing visitors and access badges, handling deliveries, assisting facility occupants, and coordinating maintenance or troubleshooting requests. The position works in a dynamic environment and requires vigilance, attention to detail, and a proactive approach to maintaining a secure and welcoming atmosphere.
Requirements
- Proficiency with Security Expert software for monitoring and access control.
- Experience with CCTV systems and visitor-management software such as Solo insight.
- Strong interpersonal skills for interacting with visitors and residents.
- Ability to provide clear directions and assistance within the facility.
- Competence in managing and troubleshooting security software and systems.
- Ability to accurately handle and process visitor information.
- Ability to efficiently manage badge inventory and delivery processes.
- Attention to detail in following security protocols.
- Vigilance and a proactive approach to maintaining a secure environment.
Responsibilities
- Conduct regular tours to ensure badge-access areas are secure and functioning properly.
- Monitor doors using Security Expert software to detect forced entries and doors left propped open.
- Monitor 50 CCTV cameras covering Schneider areas and conduct daily security tours.
- Manage the Solo insight visitor-management system and account for visitors.
- Screen and identify visitors requesting entry, enter information for visitors who are not pre-registered, and maintain visitor records.
- Ensure non-Schneider visitors are escorted by a client employee.
- Grant client-hub residents badge access through Security Expert and remove access for residents who have been terminated or resigned.
- Inventory and manage 500 badges, investigate reports of unaccounted-for badges, and revoke access for badges that are not returned.
- Coordinate deliveries, including UPS, FedEx, Amazon, and DoorDash orders, which average 20 per day.
- Provide directions to facility meeting rooms.
- Communicate with day porters about meeting or facility needs.
- Contact the client technician or property management team according to the severity and location of a need.
- Submit repair or troubleshooting work orders to property management using Prism and to the client building service queue.
- Build cordial relationships with residents and other contacts to support a positive and safe environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
