Branch Manager - Greater Cincinnati Market - Florence, KY
About The Position
As a Branch Manager at Chase, you lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You create a welcoming environment for clients and employees, deliver attentive service and banking solutions, and connect clients with specialized financial expertise. The role represents Chase’s brand and culture and focuses on building lasting client relationships, supporting team success, and strengthening the branch’s community presence. The Branch Manager must complete the Branch Manager Training Program before placement and travel as required for in-person training and meetings, which may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment depends on compliance with these requirements, including registration and timely renewals.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for in-person training and meetings, potentially out of state.
- Successful completion of the Branch Manager Training Program before placement.
- Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act/NMLS registration requirements.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Motivate the branch team by communicating a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
- Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
- Understand and meet client needs to build lasting relationships and trust.
- Build a high-performing team through coaching, feedback, and recognition.
- Promote ongoing learning and development to maintain and improve the team’s skills.
- Develop relationships with local businesses and engage with the community to strengthen the branch’s presence.
- Maintain a strong risk and control environment through sound judgment, integrity, and adherence to policies and procedures.
- Connect, educate, and influence team members, partners, and clients in the use of financial technology.
Benefits
- Competitive total rewards package, including base salary.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
