Branch Manager - Greater Lakeshore Market - Metairie, LA

JPMorgan Chase & Co. • Metairie, LA

2d • Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment that puts employees and clients first, represent Chase’s brand and culture, deliver attentive service and modern banking solutions, and collaborate with specialists to support clients’ financial needs. The role also involves building relationships with local businesses and engaging with the community. Successful completion of the Branch Manager Training Program is required before placement as a Branch Manager. Travel is required as needed for in-person training and meetings, and may include out-of-state travel.

This position is subject to Dodd-Frank/Truth in Lending Act requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting the applicable qualification and registration requirements, including timely annual renewal and updates.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Strong leadership skills and a demonstrated record of coaching and empowering employees.
• Ability to organize and manage competing priorities and develop plans for growth and success.
• Ability to make decisions and lead effectively in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
• Ability to influence, educate, and connect team members, partners, and clients with technology.
• Ability to complete required NMLS registration or update an existing registration under the SAFE Act and meet continuing compliance requirements.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch and model Chase’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies and deliver branch goals for growing deposits and investments.
• Understand and meet client needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition of successes.
• Promote ongoing learning and development within the team.
• Develop relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment, use sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings, potentially out of state.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED