About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for employees and clients, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. You will complete the Branch Manager Training Program before being considered for placement. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with these requirements, including registration after starting and timely annual renewals and updates. The posting states that a felony conviction within the last seven years disqualifies candidates from consideration.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration, renewal, and update requirements.
  • A felony conviction within the last seven years disqualifies candidates from consideration, as stated in the posting.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by communicating a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, using sound judgment and integrity while protecting the company and clients and following policies and procedures.
  • Influence, educate, and connect team members, partners, and clients with technology.
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