Security Site Supervisor

Securitas Security Services•Charlottesville, VA

12d•$21 - $22

About The Position

The Security Site Supervisor oversees Security Officers, Lead Officers, and other assigned personnel at one or more client sites. The supervisor ensures post orders are followed, rounds are completed, reports are filed, and appropriate authorities and clients are notified during emergencies. The role includes training and coaching staff, inspecting posts, coordinating coverage, submitting payroll and personnel information, preparing reports, and meeting with client representatives to confirm security requirements are met and provide customer service. The supervisor may also perform Security Officer duties in accordance with post orders and company policy. The position requires an active DCJS license and supervisory and security experience. A high school diploma or GED and two years of related experience are required, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company. A minimum of two years of retail experience is preferred. The work may involve overtime without advance notice, regular vehicle use, and exposure to stressful situations, inclement weather, or environments requiring protective gear.

Requirements

Active DCJS license.
Supervisory and security experience.
High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
May be required to hold and continue to meet requirements for applicable state, county, and municipal Security Officer licenses.
Knowledge of security operations, particularly patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual circumstances and adapt to different sites and changes in post procedures.
Courteous telephone manner and ability to write routine correspondence, logs, and reports.
Good organizational skills and strong customer service and results orientation.
Strong interpersonal skills and ability to interact effectively with clients at various social levels and across diverse cultures.
Ability to undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to mandatory licensing requirements.
Ability to handle multiple tasks concurrently and use a keyboard, basic computer functions, and controls.
Ability to communicate clearly by seeing, hearing, speaking, and writing; observe and report incidents and direct others.
Ability to perform frequent sitting, standing, and walking for extended periods; may include climbing stairs and walking on inclines or uneven terrain.
Ability to occasionally reach, stoop, kneel, crouch, and crawl; frequently lift or move up to 10 pounds and occasionally up to 25 pounds.
Close and distance vision and ability to adjust focus.
Ability to use a vehicle regularly for job duties.
Ability to perform occasional stressful and physical activity and, depending on assignment, work in inclement weather or use protective gear.

Nice To Haves

Minimum two years of retail experience preferred.

Responsibilities

Supervise Security Officers, Lead Officers, and other personnel assigned to one or more client posts.
Ensure post orders are followed, established rounds are completed, and required reports are filed; notify appropriate authorities and clients during emergencies.
Coach and discipline personnel, consult company management when appropriate, and document coaching and disciplinary actions.
Train personnel and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information as designated.
Coordinate with company management to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide customer service.
Perform applicable supervisory duties, including interviewing, orienting, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems, and making hiring or termination recommendations.
May perform Security Officer duties in accordance with post orders and company policy.