Security Site Supervisor

Allied Universal•Wilmington, IL

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed security services at a client site. The role includes supervising site personnel and ensuring that security operations meet contract requirements and service-quality standards. The listed pay rate is $24.21 per hour.

Requirements

  • High school diploma or equivalent.
  • Ability to pass state-required training or other qualifications for licensing.
  • If driving a company-owned or client-provided vehicle, ability to pass a state licensing test.
  • Must possess at least one of the following: active-duty military, military reserve, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable and successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
  • At least 18 years of age, or older if required by the state; at least 21 years old if armed.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills.
  • Problem-solving and active-listening skills.
  • Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
  • Ability to compile, sort, and interpret data, and to research, investigate, and compile information.
  • Ability to mediate conflict with tact and diplomacy.
  • Ability to write informatively, clearly, and accurately.
  • Teamwork and attention to detail.
  • Security supervisory experience required.

Nice To Haves

  • Meets the basic qualifications for Custom Protection Officer.

Responsibilities

  • Oversee all on-site security functions, including staffing, scheduling, and training personnel assigned to the site.
  • Ensure contract-required training and screening requirements for security personnel are met.
  • Keep overtime to a minimum or within requirements set by Allied Universal.
  • Inspect security personnel and their performance regularly during assigned shifts to ensure service quality and contract compliance.
  • Perform operational and related tasks such as payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
  • Recommend positive and negative personnel actions for directly supervised employees.
  • Respond to client requests.
  • Make emergency notifications as required by site post orders.
  • Direct and instruct subordinates in performing their duties.
  • Make disciplinary action and commendation decisions concerning security personnel.
  • Recommend productivity improvements and cost reductions to management.
  • Recommend physical security surveys and post orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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