Security Site Supervisor

Allied Universal•Ottawa, OH

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed security services at a client site. The role oversees staffing, scheduling, and on-site training; checks personnel compliance with contract training and screening requirements; monitors service quality and contract compliance; responds to client requests; and provides direction to security personnel. The supervisor also handles operational duties such as payroll and incident reports, makes emergency notifications as directed by site Post Orders, and provides recommendations on personnel actions, security surveys, post orders, productivity, and cost reduction. The position pays $20.13 per hour, paid weekly. The employer describes an opportunity for candidates with leadership experience supervising small teams of 5–10 people and the ability to work independently.

Requirements

  • High school diploma or equivalent.
  • Ability to pass state-required training or other qualifications for licensing.
  • If driving a company-owned or client-provided vehicle, ability to pass a state licensing test.
  • Must possess at least one of the following: active-duty military, military reserve, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable and successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
  • At least 18 years of age, or older if required by the state; 21 years of age if armed.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills.
  • Problem-solving and active-listening skills.
  • Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
  • Ability to compile, sort, and interpret data, and research, investigate, and compile information.
  • Ability to mediate conflict with tact and diplomacy.
  • Ability to write informatively, clearly, and accurately.
  • Teamwork and attention to detail.

Nice To Haves

  • Meets the basic qualifications for Custom Protection Officer.

Responsibilities

  • Oversee on-site security operations, including staffing, scheduling, and training personnel assigned to the site.
  • Ensure contract-required training and screening requirements for security personnel are met.
  • Maintain overtime at a minimal or preset level designated by Allied Universal.
  • Inspect security personnel and their job performance to ensure service quality and contract compliance.
  • Perform operational duties, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
  • Make recommendations regarding positive and negative personnel actions for directly supervised employees.
  • Respond to client requests.
  • Make emergency notifications as necessary under site Post Orders.
  • Provide direction and instruction to subordinates regarding their duties.
  • Make disciplinary action and commendation decisions pertaining to security personnel.
  • Recommend productivity improvements and cost reductions to management.
  • Recommend physical security surveys and post orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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