Security Site Supervisor-39682

Harvard Protection Services, LLC•New York, NY

20d

About The Position

Harvard Protection Services is hiring a Security Site Supervisor to provide day-to-day leadership and supervision across a portfolio of customer accounts. The role supports the delivery of professional, customer-focused security and life safety services for people and property, while leading employees assigned to customer locations. The supervisor ensures service quality meets customer expectations and contract requirements and remains available to the assigned portfolio. Duties may vary by customer location. The position includes supervising, training, coaching, mentoring, and developing security personnel; managing schedules and overtime; reviewing logs and incident reports; maintaining staff timekeeping records; responding to emergencies; coordinating established emergency procedures; conducting preliminary incident investigations when needed; preparing reports; and helping procure and maintain uniforms and equipment. Harvard Protection Services describes its culture as employee-centric and grounded in PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY. The company is an equal opportunity employer. The stated pay rate is $35.00 per hour, and the schedule is Monday to Friday, 8:00 a.m. to 5:00 p.m.

Requirements

State- or municipality-mandated security officer license; candidates must have a security guard license or be able to obtain one within an acceptable period.
Verifiable experience including some of the following: 1–3+ years of civilian law enforcement or private or corporate security experience, or 2–4+ years of military experience with a favorable discharge.
Reliable means of communication and transportation.
Strong interpersonal communication skills.
Ability to work in a fast-paced, customer-service environment.
Excellent time-management skills and ability to prioritize and solve problems.
Good computer skills, including Microsoft Office.

Responsibilities

Ensure quality services meet customer expectations and contract requirements.
Inspect, supervise, train, coach, mentor, and lead security personnel assigned to the facility or building.
Perform operational duties, including scheduling, overtime management, reviewing daily logs and incident reports, and staff training and development.
Assist with staff performance monitoring and development, including supervision, evaluations, disciplinary matters, training, scheduling, callouts, and work assignments.
Assist in maintaining accurate and up-to-date staff timekeeping systems and records.
Provide immediate response to emergencies and other issues.
Follow and coordinate established emergency response, action-planning, and procedural requirements.
Maintain availability to the assigned portfolio of accounts.
Initiate preliminary investigations into incidents when required.
Prepare reports on accidents, incidents, and suspicious activities as required.
Prepare required weekly, bi-weekly, and monthly manager reports.
Assist in procuring, processing, and maintaining uniforms and equipment.