Security Site Supervisor

Securitas•Findlay, OH

About The Position

The Security Site Supervisor oversees Security Officers, Lead Officers, and other assigned personnel at one or more client sites. The supervisor ensures post orders are followed, rounds are completed, and required reports are submitted, and notifies appropriate authorities and the client during emergencies. The role includes training and guiding staff, maintaining post coverage, conducting inspections, handling personnel and payroll information, and meeting with client representatives to support security requirements and customer service. The supervisor may also perform Security Officer duties as needed. The role requires a high school diploma or GED and two years of related experience, or an equivalent combination of education and experience. The posting lists a wage of $23.00 per hour and requires a valid Ohio driver's license and driver certification. Prior security, military, or law enforcement experience is preferred; two years of supervisory experience and two years of retail experience are also preferred. Working conditions may include stressful or urgent situations, overtime without advance notice, use of a vehicle, and exposure to inclement weather or environments requiring protective gear. The job involves frequent sitting, standing, and walking, sometimes for extended periods, and may include stairs, inclines, uneven terrain, occasional crawling or kneeling, and lifting up to 25 pounds. Background and reference checks, controlled substance testing, a behavioral selection survey, and applicable licensing requirements are required.

Requirements

High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the job.
Valid Ohio driver's license.
Driver certification required.
Strong customer service skills.
Ability to complete patrols.
Strong technology skills, including cell phone and computer use.
May be required to hold and maintain applicable state, county, and municipal Security Officer licenses.
Knowledge of security operations, especially patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Ability to understand and use security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to remain composed in unusual, stressful, or urgent circumstances and to handle multiple tasks concurrently.
Ability to adapt to different sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports; good organizational skills.
Strong interpersonal skills and the ability to interact effectively with clients and people across diverse cultures and social levels.
Ability to use a keyboard, basic computer functions, and controls; communicate clearly by seeing, hearing, speaking, and writing.
Ability to meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, as well as applicable licensing requirements.
Ability to perform the physical demands described in the posting, with or without reasonable accommodation.

Nice To Haves

Prior security, military, or law enforcement experience.
Two or more years of supervisory experience.
Two or more years of retail experience.

Responsibilities

Supervise Security Officers, Lead Officers, and other assigned personnel at client sites.
Ensure post orders are followed, rounds are completed, and required reports are filed.
Notify appropriate authorities and the client in emergency situations.
Coach and discipline personnel, document actions, and seek management guidance when appropriate.
Train personnel and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information as designated.
Coordinate with company management to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide customer service.
Perform supervisory duties such as interviewing, orienting, assigning and directing work, appraising performance, addressing complaints, resolving problems, and making hiring or termination recommendations, as assigned.
Perform Security Officer duties when needed, in accordance with post orders and company policy.