Security Site Supervisor HOA Access Control

Allied Universal•Laguna Niguel, CA

1d•Onsite

About The Position

Allied Universal Services is hiring a Security Site Supervisor for an unarmed HOA access-control assignment in Laguna Niguel, California. The supervisor oversees and coordinates quality services during an assigned shift and serves as a liaison among the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising officers and providing coaching, recognition, and discipline within approved limits. The position pays $26.00 per hour and offers benefits and career growth opportunities.

Requirements

High school diploma or equivalent.
At least 21 years of age.
Effective written, oral, and interpersonal communication skills, including the ability to deal professionally with personnel at all levels and the general public.
Ability to use initiative and independent judgment within established guidelines.
Ability to prepare neat, legible written reports and logs frequently.
Ability to read and understand operating procedures and instructions.
Intermediate computer skills to use wireless technology at client-specific sites.
Ability to use scheduling and billing software and interpret reports to take appropriate business-management action.
Ability to handle common and crisis situations calmly and efficiently.
Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driver-record check may also be required.
For driving positions: valid driver's license, at least one year of driving experience, a clean driving record under the stated criteria, insurance meeting company policy, and ability to operate a vehicle safely.
Ability to work in cold, rainy, snowy, or hot conditions; occasionally lift or carry up to 40 pounds; occasionally climb stairs, ramps, or ladders; and stand or walk on various surfaces for long periods.

Responsibilities

Supervise and coordinate the delivery of quality services on an assigned shift at a customer site.
Serve as a liaison between the site supervisor, Account Manager or Field Operations Manager, and security officers.
Supervise assigned-shift staff and provide coaching, recognition, and discipline within approved empowerment limits.
Enforce contract standards and Allied Universal policies described in handbooks and executive memos.
Administer site safety programs that address site-specific hazards for security officers, including vehicle and driving safety where applicable.
Use scheduling and billing software and produce reports requiring interpretation and action for effective business management.
Participate in unemployment hearings as needed.
Handle common and crisis situations at the client site calmly and efficiently.
Provide customer service and communicate with site personnel and the public.