Security Shift Supervisor - Unarmed

Allied Universal•Allen, TX

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate delivery of quality services during a specific shift at an assigned customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range.

Requirements

  • Be at least 18 years of age.
  • Possess a high school diploma or equivalent, or have five years of verifiable experience.
  • Have effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with all levels of personnel and the general public.
  • Be able to use initiative and independent judgment within established guidelines.
  • Be able to prepare written reports and logs frequently in neat, legible handwriting.
  • Be able to read and understand operating procedures and instructions.
  • Meet any applicable state or local licensing requirements, which may be required before employment.
  • Complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver-record check may also be required.
  • Have intermediate computer skills to use wireless technology at client-specific sites.
  • Display exceptional customer service and communication skills.
  • For driving positions: have a valid driver's license and at least one year of driving experience, a clean driving record meeting the stated criteria, the minimum insurance required by company policy, and the ability to operate a vehicle safely.

Responsibilities

  • Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
  • Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift.
  • Provide coaching, recognition, and discipline within the approved empowerment range.
  • Handle common and crisis situations at the client site calmly and efficiently.
  • Prepare written reports and logs.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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