Security Shift Supervisor - Unarmed

Allied Universal•Flowood, MS

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer site. The supervisor acts as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range.

Requirements

  • Be at least 18 years of age.
  • Possess a high school diploma or equivalent, or have five years of verifiable experience.
  • Have effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with all levels of personnel and the general public.
  • Be able to use initiative and independent judgment within established guidelines.
  • Be able to frequently prepare written reports and logs in neat, legible handwriting.
  • Be able to read and understand operating procedures and instructions.
  • Meet applicable state and/or local licensing requirements, which may be required before employment.
  • Have intermediate computer skills to use wireless technology at client-specific sites.
  • Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver's record check may also be required.
  • For driving positions, possess a valid driver's license, at least one year of driving experience, a clean driving record meeting the stated criteria, the minimum insurance required by company policy, and the ability to operate a vehicle safely.

Responsibilities

  • Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
  • Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
  • Prepare written reports and logs.
  • Handle common and crisis situations at the client site calmly and efficiently.
  • Provide exceptional customer service.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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