Security Shift Supervisor CPO

Allied Universal • Summit, NJ

1d • Onsite

About The Position

Allied Universal is seeking a full-time CPO Security Shift Supervisor for a facility in Summit, New Jersey. The role supervises and coordinates quality service delivery during an assigned shift and serves as a liaison among the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The supervisor oversees assigned staff and provides coaching, recognition, and discipline within the approved empowerment range.

The position is scheduled Monday through Friday, 6:00 a.m. to 2:00 p.m., at a starting rate of $30.00 per hour. The role requires handling routine and crisis situations at the client site calmly and efficiently, along with delivering effective customer service and communication.

Requirements

• At least 18 years of age.
• High school diploma or equivalent, or five years of verifiable experience.
• At least two years of law enforcement, military police, or corrections experience.
• Effective written and oral communication and interpersonal skills, including the ability to work professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs neatly and legibly.
• Ability to read and understand operating procedures and instructions.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Exceptional customer service and communication skills.
• Must successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driving-record check may also be required.
• For driving positions: valid driver’s license, at least one year of driving experience, a clean driving record meeting the stated criteria, required minimum insurance, and ability to safely operate a vehicle.
• Meet any licensing requirements imposed by applicable state or local laws and regulations.

Responsibilities

• Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Handle common and crisis situations at the client site calmly and efficiently.
• Prepare written reports and logs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven paid holidays annually at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED