Security Shift Supervisor Hospital Security

Allied Universal•Framingham, MA
•Onsite

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The supervisor serves as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range. This is a full-time position with hours Monday through Friday, including weekends. The starting rate is $23.18 per hour, with weekly pay and paid orientation. Candidates must be comfortable restraining individuals and working in a morgue, and must provide proof of a high school diploma or GED equivalent.

Requirements

  • Be at least 18 years of age; the position overview states candidates must be 21 years of age or older.
  • Possess a high school diploma or equivalent, or have five years of verifiable experience. The overview also asks candidates to provide proof of a high school diploma or GED equivalent.
  • Have effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with all levels of personnel and the general public.
  • Be able to use initiative and independent judgment within established guidelines.
  • Be able to frequently prepare written reports and logs in neat, legible handwriting.
  • Be able to read and understand operating procedures and instructions.
  • Meet any licensing requirements imposed by state or local laws and regulations, which may be required before employment.
  • For driving positions, possess a valid driver's license, at least one year of driving experience, a clean driving record within the stated limits, the minimum insurance required by company policy, and the ability to safely operate a vehicle.
  • Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver's record check may also be required.
  • Have intermediate computer skills to use wireless technology at client-specific sites.
  • Be able to handle common and crisis situations at the client site calmly and efficiently.
  • Display exceptional customer service and communication skills.
  • Be comfortable restraining individuals and working in a morgue.

Responsibilities

  • Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
  • Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift.
  • Provide coaching, recognition, and discipline within the approved empowerment range.
  • Prepare written reports and logs.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Company retirement plans
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law
  • Weekly pay
  • Paid orientation
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