Security Shift Supervisor - Hospital Weekends

Allied Universal•Port Saint Lucie, FL
•Onsite

About The Position

Allied Universal is hiring a Field Security Shift Supervisor to provide leadership and operational oversight of security services within a healthcare facility for a high-profile customer. The role supports professional, patient-centered, trauma-informed security services by supervising officers, coordinating training, supporting clinical teams, and maintaining compliance with hospital policies, Joint Commission standards, EMTALA, CMS requirements, and site-specific procedures. The Supervisor serves as a liaison among Hospital Leadership, the Security Account Manager, and frontline Officers to promote safety, service excellence, and a compassionate culture. The position is based at a hospital in Port Saint Lucie, Florida, and works Saturday and Sunday from 3:00 p.m. to 11:00 p.m. The listed pay rate is $20.09 per hour. Supervisor experience is required, and one to two years of security experience is required. Law enforcement, corrections, or military experience is preferred.

Requirements

  • High school diploma or equivalent.
  • Ability to pass any state-required training or other licensing qualifications.
  • Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
  • After an offer, ability to successfully complete company-provided training related to less-lethal methodologies such as handcuffs, baton, OC pepper spray, and/or Taser.
  • Must possess at least one of the following: active-duty military, military reserves, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable and successful security experience; or an associate degree or higher in any discipline.
  • At least 18 years of age, or older if required by the state; 21 if armed.
  • Excellent oral and written communication skills, including the ability to communicate effectively with patients, visitors, and clinical staff.
  • Ability to operate radios, telephones, and security monitoring equipment.
  • Strong problem-solving, situational assessment, and decision-making skills.
  • Ability to mediate conflict with tact and diplomacy.
  • Ability to compile, interpret, and accurately document information.
  • Commitment to patient-centered service and trauma-informed care.
  • Supervisor experience required.
  • One to two years of security experience required.

Nice To Haves

  • Military Occupational Specialty related to law enforcement or security, such as Military Police, Elite Military Forces, or combat arms, or a support role in a combat zone.
  • College degree in law enforcement or criminal justice-related studies.
  • Service in any military branch.
  • Prior military or civilian law enforcement experience.
  • Law enforcement, corrections, or military experience.

Responsibilities

  • Oversee staffing, scheduling, and on-site training for security officers assigned to the shift.
  • Conduct shift roll call and regular site visits; document officer knowledge and performance and address concerns.
  • Ensure officers maintain professional appearance, hygiene, and uniform compliance.
  • Keep Post Order manuals and other training materials updated and accessible.
  • Provide on-the-job training to new Security Officers, including instruction on responsibilities, emergency protocols, and client-specific requirements.
  • Handle and report officer call-offs and help find post coverage while minimizing overtime where possible.
  • Stand post when needed due to call-offs or emergencies, including remaining beyond the regular shift.
  • Initiate investigations and gather information about incidents, including use-of-force incidents.
  • Perform operational tasks such as payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
  • Make recommendations for positive and negative personnel actions for directly supervised employees.
  • Respond to client requests.
  • Distribute equipment, company updates, policy changes, and required documents to Officers; help retrieve signed documents for the branch office.
  • Make emergency notifications as required by site Post Orders.
  • Direct and instruct subordinates in performing their duties.
  • Recommend productivity improvements and cost reductions to management.
  • Recommend updates to physical security surveys and post orders.
  • Recommend disciplinary or commendation decisions concerning security personnel.
  • Complete daily activity reports, vehicle maintenance reports, and supervisor pass-downs as needed.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in the company's 401(k) plan, subject to eligibility requirements.
  • Seven holidays annually paid at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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