Security Sergeant - Full-Time

Saint Louis Zoo • St. Louis, MO

2d

About The Position

The Security Sergeant oversees daily security operations, supervises security staff, and helps ensure the safety and security of employees, guests, property, and assets. This working supervisor provides leadership, guidance, training, and support to security personnel while maintaining a professional and positive work environment. The role requires responding to emergencies, making sound decisions under pressure, and performing physical security duties as needed.

The position is in the Security department, is classified as exempt, and directly reports to the Lieutenant of Security. The starting salary is $46,893 annually. The schedule may involve different and rotating shifts.

The Saint Louis Zoo is dedicated to saving species and bringing people and wildlife together. It cares for approximately 12,000 animals, many of which are endangered, and supports local and global wildlife conservation. The Zoo is committed to its Three Keys—Animals Always, People Matter, and Operational Excellence—and its Core Values of Community, Creativity, Openness, Integrity, and Life-Work Balance.

Requirements

• High school diploma or equivalent.
• Demonstrated leadership abilities and strong interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to make quick, effective decisions in emergency and non-emergency situations.
• Proficiency in the safe handling and operation of firearms.
• Ability to successfully qualify regularly with the organization's standard-issued firearm.
• Ability to protect oneself and others when situations require intervention.
• Ability to maintain confidentiality and exercise sound judgment.
• Successful candidates must undergo a criminal background check and drug test; a negative drug test result is mandatory. The test screens for five substances, including marijuana.
• Able to work in differing weather conditions, including extreme hot and cold.
• Able to deliver packages and pick up and carry up to 25 pounds or more.
• Able to walk, stand, or be on their feet for extended periods.
• Able to work different and rotating shifts.

Nice To Haves

• Experience in a supervisor position preferred.

Responsibilities

• Supervise, lead, and direct assigned security personnel during daily operations.
• Promote a positive, professional, and safety-focused work environment.
• Ensure compliance with organizational policies, procedures, and security protocols.
• Respond to incidents, emergencies, and security concerns in a timely and effective manner.
• Make sound and decisive judgments in stressful or rapidly changing situations.
• Communicate effectively with employees, guests, management, and emergency responders.
• Assist with deliveries and transportation of packages and materials as needed.
• Lead by example through professionalism, integrity, and a commitment to safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED