Security Sergeant

Trinity Health•Waterbury, CT

22h•$19 - $28

About The Position

The Security Sergeant is responsible for the daily operation of an assigned shift and the performance of assigned Security Officers. The role provides training and orientation to hospital and contract colleagues on safety and security matters, conducts inspections, writes reports, and alerts the Lieutenant to areas or issues requiring attention. The Security Sergeant also ensures compliance with hospital and regulatory policies and procedures. This position oversees subordinate personnel responsible for the safety and security of patients, visitors, colleagues, and property. It monitors in-house and contract security personnel for standards of appearance, conduct, training, and performance; supports implementation of the hospital-wide Security and Safety program; and assists the Lieutenant with training, performance evaluation, and oversight of contract terms. The role is full-time, 40 hours per week, on a rotating shift.

Requirements

High school diploma or equivalent.
One to three years of previous healthcare security experience in a related setting.
Crisis Prevention Institute certification upon hire, or obtain it within one year of employment through the internal certification program.
Knowledge of PC-based applications in a Windows environment.
Valid driver's license to drive hospital vehicles.
Excellent customer service skills.
Ability to think and act quickly to de-escalate hostile situations.
Ability to organize work priorities, adapt to frequent changes, and work concurrently on multiple tasks or projects in a potentially stressful environment.
Ability to comply with Trinity Health policies and procedures.
Ability to lift and carry 11–24 pounds, push or pull 35–40 pounds, stand for long periods, and walk or run one-half mile.

Responsibilities

Oversee subordinate personnel engaged in providing safety and security for patients, visitors, colleagues, and property.
Inspect facilities and grounds and respond appropriately to help ensure they are safe.
Monitor in-house and contract security personnel for appearance, conduct, training, and performance standards, and take appropriate steps to ensure compliance with hospital policies, procedures, directives, and the contractor's written Standard Operating Procedure and contract.
Assure implementation of the hospital-wide Security and Safety program.
Recommend policy and procedure changes to increase safety and ensure compliance with outside agency regulations.
Train hospital or contracted colleagues as directed by the Lieutenant.
Assist the Lieutenant with evaluating contract and non-contracted colleagues.
As guided by the Lieutenant, take appropriate steps to ensure the contractor adheres to agreed-upon contract terms and conditions.
Conduct inspections, write reports, and alert the Lieutenant to areas or issues needing attention.
Perform additional duties as assigned.