Security Scheduling Manager - National Account

Marksman Security LLC•Dallas, TX

2d•$60,000 - $65,000

About The Position

Marksman Security is seeking a detail-driven, proactive Security Scheduling Manager to manage workforce scheduling and day-to-day operational logistics for a premier national account. The role supports a leading national healthcare manufacturer and medical supply distributor across 22 facilities in 10 states, totaling more than 7,000 weekly service hours. The manager ensures posts are fully staffed, minimizes overtime, maintains schedule data integrity, and responds promptly to operational needs across locations. The position is based at an office hub in Arizona, Texas, California, or Las Vegas, Nevada.

Requirements

High school diploma or GED.
At least 2 years of supervisory experience in security operations, high-volume workforce scheduling, or call center/dispatch logistics.
High proficiency with Microsoft Office, including Excel, Word, and Outlook.
High proficiency with automated scheduling or workforce management platforms such as WinTeam, Valiant, or similar HRIS.
Must be at least 21 years of age.
Must possess or be able to obtain applicable state-required security credentials or licenses.
Exceptional verbal and written English communication skills.
Flexibility to support operational needs across multiple time zones, including occasional evenings or weekends as business needs dictate.
Must pass a pre-employment criminal background check and drug screening.

Nice To Haves

Bachelor’s degree.
Bilingual capabilities.

Responsibilities

Build, review, and maintain electronic master rosters across 22 facilities and more than 7,000 weekly billable hours using automated scheduling software, while minimizing unbilled overtime.
Monitor daily check-ins and check-outs and promptly address call-offs, tardiness, open posts, and operational escalations to maintain contractual site coverage.
Maintain current employee records, track shift data, and generate weekly labor and operational performance reports for leadership.
Partner with Account Managers, field supervisors, and HR to coordinate post assignments, onboarding, site training, and coverage transitions.
Ensure scheduled personnel have the state security licenses and site-specific certifications required for their operating jurisdiction.
Document post variances and site emergencies, and maintain field equipment logs.