Security Receptionist-Germantown, MD

Constellis•Germantown, MD

3d•Onsite

About The Position

The full-time Site Security Receptionist is the initial point of contact for visitors and staff at the Germantown, Maryland facility, providing administrative and front-desk support in a secure environment. The role maintains an organized and secure reception desk, manages incoming communications, assists visitors, and upholds security protocols. The position is based at the Germantown location and may require travel between the Forrestal and Germantown locations as scheduled. The work is typically performed in a busy office environment with frequent interruptions. Business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., although some extended or weekend hours may be required.

Requirements

High school diploma or state-recognized equivalent.
One year of experience or education in the business or clerical field.
Excellent interpersonal skills.
Basic computer skills in Microsoft Office suites.
Ability to follow directions carefully and precisely.
At a minimum, possess a DOE (Q) security clearance or meet eligibility requirements that will reasonably ensure obtaining one.
Reliable transportation and ability to travel between Forrestal and Germantown as scheduled.

Responsibilities

Greet guests as they arrive inside the building.
Communicate professionally by phone, electronic mail, and in person.
Answer and direct phone calls in a polite and friendly manner.
Read and enter identifiable information into a software system.
Operate a computer, scanner, and printer.
Ensure the reception area is tidy and presentable.
Perform other duties as assigned.
Complete training on visitor access database procedures and a course in professional interaction.
Travel between the Forrestal and Germantown locations as scheduled.