Security Program Manager

Loudoun County Government•Ashburn, VA

About The Position

Loudoun County Office of Emergency Management, Safety and Security is seeking a detail-oriented, innovative, and analytical team player to lead its Security Program. The position provides leadership and oversight of program services, promotes services to stakeholders and the community, oversees program budgets and service delivery, ensures compliance with applicable requirements and industry standards, and maintains program records and analyzes return on investment. Reporting directly to the Safety & Security Program Administrator, the Security Program Manager oversees day-to-day County Security Program operations, including the contracted guard force, facility security assessments, corrective actions, personnel, security technologies, incident management, and continuous improvement. The role works with the Security Operations Center (SOC), County departments, facility managers, HR, IT, law enforcement, emergency management partners, and contractors. It also supports Emergency Operations Center (EOC) activations and coordinates security activities with broader emergency management and continuity planning.

Requirements

Bachelor’s degree in workplace safety and security, occupational safety, or a related field; or an equivalent combination of education and experience.
Five years of related work experience, including one year of supervisory or team lead experience; or an equivalent combination of education and experience.
Valid driver’s license.
Successful completion of background checks as required.
Ability to communicate complex information clearly and concisely.
Ability to develop, implement, and maintain plans, policies, and procedures in the security program area.
Understanding of applicable security standards and regulations.
Skills to provide day-to-day supervision, professional development, coaching, and mentoring of assigned personnel.

Responsibilities

Define program goals, objectives, and performance metrics, and ensure services are delivered efficiently and effectively.
Supervise, coach, and mentor personnel, including scheduling and shift coverage, performance feedback, skills development, and adherence to operational standards.
Assist with development and management of the division budget and manage contracts.
Lead day-to-day County Security Program operations, including management of the contracted guard force, review of facility security assessments, and coordination of corrective actions.
Develop, implement, and refine standard operating procedures, playbooks, and checklists for threat detection, incident response, and post-incident recovery.
Coordinate the integration, maintenance, and optimization of security technologies and systems in conjunction with the Security Operations Center (SOC).
Establish and track key performance indicators and operational metrics; prepare routine and ad hoc reports for leadership on trends, emerging risks, and mitigation recommendations.
Oversee incident intake and case management, ensuring security events are logged, documented, classified, and resolved; lead after-action reviews and ensure corrective actions are implemented.
Serve as the primary liaison with internal stakeholders and external partners to coordinate information sharing and joint response efforts.
Ensure program compliance with applicable laws, regulations, County policies, and industry best practices related to physical security, privacy, records retention, and emergency management.
Develop and deliver security-related training and exercises, including scenario-based drills, tabletop exercises, and orientation to program capabilities and processes.
Support EOC activations by providing situational awareness, security assessments, and real-time facility security status in conjunction with the SOC; may serve in designated EOC leadership or support roles.
Conduct threat and vulnerability assessments and use data and analytics to identify patterns, vulnerabilities, and opportunities to strengthen security.
Participate in planning, testing, and review of facility emergency plans, continuity of operations plans, and security response procedures.
Consult with stakeholders, represent the organization at internal and external meetings and conferences, and serve on local, regional, or state committees and working groups.