Program Security

St. Matthew's House•Naples, FL

About The Position

Program Security provides support to St. Matthew’s House Shelter Housing program by carrying out standard security processes and procedures. The role calls for strong organization, personal and professional boundaries, conflict-resolution ability, surveillance and emergency-response skills, and a commitment to safety rules. The individual works collaboratively with staff and treats residents and guests respectfully while maintaining appropriate boundaries. St. Matthew’s House is a faith-based 501(c)(3) charitable organization focused on transforming lives in a compassionate and disciplined spiritual environment.

Requirements

  • High school diploma.
  • Class D security license, or ability to obtain one within six months of employment.
  • Proven experience in security procedures or a similar position.
  • Former law enforcement or military experience.
  • Ability to handle highly confidential information.
  • Ability to stand for a minimum of four hours at a time.
  • Ability to lift at least 50 pounds.
  • Ability to bend or kneel to the ground.

Responsibilities

  • Help develop and implement security policies, protocols, and procedures.
  • Work a variety of shifts, which may include second and third shifts and weekends.
  • Enter accurate, objective documentation into Mission Tracker.
  • Attend meetings to determine operational needs related to facility security.
  • Plan and coordinate security operations for specific events.
  • Coordinate staff responses to emergencies and alarms.
  • Review reports on incidents and breaches.
  • Investigate and resolve security issues.
  • Create reports for management on security status.
  • Conduct regular facility security checks to ensure the facility is secured.
  • Remove and store discharged residents’ personal items according to program guidelines.
  • Work with other staff members to complete assigned tasks.
  • Screen and search individuals and their belongings when they attempt to enter the shelter after hours.
  • Treat residents and guests with respect and exercise appropriate boundaries with residents.
  • Train staff on de-escalation techniques, safety and security precautions, and potential threats.
  • Know the guidelines in the Shelter Handbook and hold residents accountable for them.
  • Pray with residents and staff when opportunities are available.
  • Complete all job duties in accordance with St. Matthew’s House core values.
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