Security Ops Center Supervisor

UPS Supply Chain Solutions

20h•Onsite

About The Position

This position supports the UPS Corporate Security Intelligence Center and is responsible for identifying, investigating, and analyzing threats to the UPS enterprise. Areas of concern include physical security and terrorism, global geopolitical risk, fraud, state and non-state threat actors, and cyber and digital threats. The role monitors and triages multiple information sources and uses them to prepare written and verbal briefings for UPS customers. The position builds and maintains trusted relationships with internal stakeholders and external entities, supports enterprise responses to security directives, and ensures intelligence products and engagement outcomes are relevant, actionable, and aligned with organizational priorities. It also supports engagement between UPS and external entities by receiving, analyzing, and disseminating information; assisting with the development and dissemination of responses to security directives; and maintaining appropriate contacts around the world. The position is located in Atlanta, Georgia. Hours of operation are subject to change; the stated hours are 8:00 AM–5:00 PM EST. The employee must be located in the same geographic area or willing to self-relocate. Relocation assistance and visa sponsorship are not offered. The role requires eligibility to obtain a SECRET-level U.S. government security clearance and U.S. work authorization as specified in the posting.

Requirements

Experience in intelligence analysis, security operations, investigations, fraud analysis, or law enforcement/government engagement.
Ability to analyze complex information, identify trends, and communicate findings clearly to diverse audiences.
Strong written and verbal communication skills, including engagement with external agencies and senior stakeholders.
Working knowledge of Microsoft Access, Excel, Word, and PowerPoint, as well as open-source and social media platforms.
Ability to obtain a SECRET-level U.S. government security clearance.
Bachelor’s degree or equivalent experience in Criminal Justice, Intelligence Studies, Security Management, Analytics, or a related field.
Knowledge of UPS operations.
Must be a U.S. citizen or U.S. national, a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.
Must be located in the same geographic area as the job or willing to self-relocate; no relocation assistance is offered.
Employer will not sponsor visas for this position.

Nice To Haves

Experience working directly with law enforcement.
Familiarity with the intelligence lifecycle and structured analytical techniques.
Experience in environments requiring discretion, compliance, and information-sharing governance.
Ability to manage competing priorities across operational and analytical workflows.
Master’s degree or equivalent experience in Criminal Justice, Intelligence Studies, Security Management, Analytics, or a related field.

Responsibilities

Serve as a primary contact supporting engagement with internal and external entities.
Develop, maintain, and contribute to communication and information-sharing agreements with external entities to support consistent, compliant, and professional engagement.
Support UPS responses to security directives, requests for information, and time-sensitive engagement needs.
Support expedited fulfillment of subpoenas.
Participate in UPS Security-sponsored engagement events.
Handle sensitive communications appropriately.
Conduct intelligence analysis related to fraud, threat activity, and strategic risks affecting UPS operations, assets, and customers.
Identify emerging trends, threat actor tactics, and systemic vulnerabilities using structured analytical techniques and data analysis.
Produce and communicate timely, actionable intelligence to support risk mitigation and operational decision-making.
Construct and contribute to analytical products that meet quality, relevance, and timeliness standards.
Build and maintain internal partnerships across Security, Legal, Compliance, Operations, and Analytics teams.
Support development of standardized processes, reporting, and communication practices across engagement and intelligence functions.
Contribute to continuous improvement initiatives and the evolution of security and intelligence capabilities.
Assist in developing and disseminating UPS responses to security directives and maintain appropriate internal and external contacts around the world.