Security Operations Supervisor

Convergint Career • San Antonio, TX

10d

About The Position

Convergint is seeking a full-time, results-driven Operations Supervisor to help maximize customer satisfaction through effective execution and delivery of assigned projects. The role manages resources and costs, supports effective project completion, and assists the Operations Manager while overseeing Project Managers and/or Coordinators across project activities. The successful candidate demonstrates strong customer focus, leadership, financial analysis, and team-building capabilities. Convergint describes itself as a service-based systems integrator focused on protecting customers’ lives and assets and fostering an inclusive, colleague-first culture.

Requirements

• College degree, trade school, or equivalent experience.
• 3–5 years of relevant experience.
• Customer focus and awareness of customer needs and wants.
• Leadership orientation, including acting as a role model and guiding, developing, and mentoring others in the Operations Department.
• Strong financial analytical skills, including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word, and PowerPoint skills.
• Strong team leadership, team building, and facilitation skills.

Nice To Haves

• Experience in engineering, field work, or project management.
• Experience in one or more of the electronic, fire alarm and life safety, building automation, or healthcare industries.
• Previous project manager experience.
• Experience with Lenel, Software House, DMP, Bosch, Brivo, AXIS, Hanwha, Milestone, Genetec, or Gallagher.

Responsibilities

• Maximize customer satisfaction by effectively executing assigned projects.
• Manage resources and costs to support effective project completion and delivery while maintaining customer satisfaction.
• Assist the Operations Manager and oversee Project Managers and/or Coordinators in all aspects of projects.
• Perform other duties and responsibilities as requested or required.
• Participate in the Recruit Awesome People program by referring talent to the Talent Acquisition Team and hiring managers.

Benefits

• 10 company holidays and paid time off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, dental, and vision plan.
• Life insurance and disability plan.
• Wellness Program.
• 401(k) matching plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Cell phone reimbursement, if applicable.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level