Security Operations Supervisor

Convergint • San Antonio, TX

7h

About The Position

Convergint is seeking a full-time Operations Supervisor to oversee project execution and support customer satisfaction. The role is responsible for managing resources and costs to ensure effective project completion and delivery, and for assisting the Operations Manager while overseeing Project Managers and/or Coordinators across project activities. The supervisor is also expected to model Convergint’s colleague-first culture by participating in its Recruit Awesome People program and carrying out other duties as requested or required.

Requirements

• College degree, trade school, or equivalent experience.
• 3–5 years of relevant experience.
• Customer focus, including awareness of and responsiveness to customer needs and wants.
• Leadership orientation, including serving as a role model and guiding, developing, and mentoring others in the Operations Department.
• Strong financial analytical skills, including cost control.
• Excellent skills in Microsoft Outlook, Project, Excel, Word, and PowerPoint.
• Strong team leadership, team-building, and facilitation skills.

Nice To Haves

• Experience in engineering, field work, or project management.
• Experience in one or more of the following industries: electronic security, fire alarm and life safety, building automation, or healthcare.
• Previous project manager experience.
• Experience with Lenel, Software House, DMP, Bosch, Brivo, AXIS, Hanwha, Milestone, Genetec, and Gallagher.

Responsibilities

• Maximize customer satisfaction by effectively executing assigned projects.
• Manage resources and costs to support effective project completion and delivery while maintaining customer satisfaction.
• Assist the Operations Manager and oversee Project Managers and/or Coordinators in all aspects of projects.
• Participate in the Recruit Awesome People program by referring talent to the Talent Acquisition Team and hiring managers.
• Perform other duties and responsibilities as requested or required.

Benefits

• 10 company holidays and paid time off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, dental, and vision plan.
• Life insurance and disability plan.
• Wellness program.
• 401(k) matching plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Cell phone reimbursement, if applicable.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree