Security Operations Supervisor

Amentum•El Paso, TX

4d•$102,090

About The Position

Amentum is seeking a Security Operations Supervisor to oversee the daily operations of a confinement center, ensuring safety and security while upholding applicable regulations and contractual obligations. The position oversees resident intake, housing, processing, and release; coordinates facility maintenance, logistics, and resident transportation; and ensures compliance with facility standards and policies. The supervisor provides leadership, communicates effectively, and makes sound decisions under pressure. The role also includes responding to emergencies, conducting quality assurance inspections, preparing and reviewing reports, maintaining timekeeping and resident activity records, handling complaints and grievances, and supporting staff training and development. The supervisor upholds ethical standards, manages contract compliance, and serves as a point of contact for the Administrator during the Administrator’s absence. The work takes place in a confinement facility. Conditions include occasional lifting of up to 20 pounds; constant sitting while using a computer terminal; constant use of sight for reviewing documents and speech and hearing for communication; and sustained mental alertness, planning, organization, and ability to work under deadlines. The role may require any shift, including nights, weekends, and holidays, in a potentially stressful and unpredictable environment.

Requirements

At least five years of demonstrated ability and knowledge to effectively manage projects and people.
At least five years of supervisory experience in a confinement setting.
Must possess or obtain and maintain PREA Investigator Training certification from a recognized training organization within six months of hire and throughout employment in the role.
Excellent verbal and written communication skills for leading staff, interacting with detainees, and preparing accurate reports.
Ability to motivate and manage a team, resolve conflicts, and make sound decisions in high-pressure or emergency situations.
Ability to work any shift, including nights, weekends, and holidays, in a potentially stressful and unpredictable environment.
Ability to obtain and maintain facility credentials or authorization; U.S. citizenship is required for facility credentials or authorization at this work location.
Must complete applicable training requirements and fulfill safety, self-aid/buddy-aid, and emergency-response responsibilities as appropriate.
Must read, understand, and implement the applicable operational, safety, quality, and environmental requirements of plans, procedures, and policies.

Nice To Haves

Bachelor’s degree in an associated discipline preferred; two years of related-field experience may substitute for each year of the four years of college.

Responsibilities

Maintain facility security and safety by inspecting the premises for safety and sanitation and ensuring staff and residents follow facility policies and procedures.
Oversee resident activities, including intake and release, staffing levels, transportation, conflict resolution, and responses to requests, complaints, and grievances.
Respond to emergencies, including disturbances, fires, and medical situations.
Conduct quality assurance inspections to ensure compliance with applicable regulations and contractual obligations.
Prepare detailed incident reports, review officer reports for accuracy, maintain timekeeping records, and keep records of resident activities.
Uphold ethical standards, manage contract compliance, and serve as a point of contact for the Administrator during the Administrator’s absence.
Facilitate staff training and development programs.
Review and address resident complaints and grievances.
Fulfill applicable safety responsibilities, including completing required training, participating in emergency response tasks, and serving on safety committees and teams as appropriate.
Comply with Amentum’s Quality Policy, applicable quality system documents and customer contracts, and job-related operational, safety, quality, and environmental plans, procedures, and policies.