Security Operations Account Manager

Allied Universal • York Township, PA

3d • $60,616 - $70,616

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and help ensure the safety and well-being of the people and places served. The Account Manager leads, develops, and motivates security officers and supervisors to provide high-quality service and maintain a safe environment. The role manages scheduling, staffing, payroll, performance, client relationships, incident response, training, safety, site standards, and inventory. The listed salary range is $60,616–$70,616 per year.

Requirements

• High school diploma or equivalent.
• At least one year of security management experience, as stated in the overview.
• A minimum of two years of experience in business operations, security management, or supervising teams in a fast-paced environment, as stated in the qualifications.
• Experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency with web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
• Financial acumen, including managing staffing levels, minimizing non-billed overtime, and managing turnover costs.
• Planning and organizing skills to control inventory costs related to uniforms, equipment, and other supplies.
• Licensing may be required before employment, depending on state and/or local laws and regulations.
• Valid driver's license if driving a company vehicle or personal vehicle while conducting business.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduation from a certified public safety academy, such as Law Enforcement, Firefighter/Paramedic, or Corrections Officer.

Responsibilities

• Use AI-powered technology to schedule security officers, meet client contract hours, and minimize unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Serve as the primary point of contact for clients and ensure high-quality service that protects people and property.
• Respond professionally to escalated security issues and coordinate with clients and internal teams.
• Oversee training, safety, and site operational standards.
• Manage inventory, including uniforms, equipment, and other essential supplies.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days.
• Four personal days.
• Vacation accrual of 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career growth opportunities within a global security services company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED