Security Officer (Per Diem)

Overlake Medical Center & Clinics • Bellevue, WA

10d • $24 - $37

About The Position

The Security Officer helps maintain a safe and secure environment for Overlake Medical Center staff, patients, and visitors. Officers must independently assess rapidly evolving situations, determine appropriate interventions, coordinate with security colleagues and others, and adapt to changing or conflicting priorities while maintaining customer satisfaction. The role provides a full spectrum of security services to a diverse customer base.

The position includes interacting with the public, answering questions, giving directions, and responding to concerns. Officers patrol the facility campus and related off-campus locations as needed, maintain a visible presence, and use computer-based systems for surveillance, access control, and documentation. They respond to emergency requests involving fire, hazardous-material spills, criminal activity, and emotional or psychiatric disturbances. Officers use verbal de-escalation techniques or the minimum force possible to contain out-of-control persons. Candidates must have customer-service skills, be computer literate, and be physically able to run and intervene when needed in emergencies.

Requirements

• High school diploma or equivalent.
• Valid Washington State driver's license with no criminal violations.
• Healthcare provider BLS certification.
• Customer-service skills and computer literacy.
• Ability to run and physically intervene if necessary in emergency situations.
• Basic Healthcare Security Officer certification through the International Association for Healthcare Security and Safety (IAHSS) within one year of employment.
• Management of Aggressive Behavior (MOAB) course and certification within six months of employment.

Nice To Haves

• One year in a customer service role.
• One year of healthcare security experience.

Responsibilities

• Help maintain a safe and secure environment for staff, patients, and visitors.
• Assess rapidly evolving events independently and determine appropriate interventions.
• Coordinate efforts with people within and outside the security department.
• Adapt to changing and sometimes conflicting priorities while maintaining customer satisfaction.
• Provide security services to a diverse customer base.
• Answer public questions, give directions, and respond to concerns.
• Patrol the facility campus and related off-campus locations as needed, maintaining a visible presence.
• Use computer-based systems for surveillance, access control, and documentation.
• Respond to emergency requests involving fires, hazardous-material spills, criminal activity, and emotional or psychiatric disturbances.
• Use verbal de-escalation techniques or the minimum force possible to contain out-of-control persons.

Benefits

• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Retirement plan matching starting at 5% and increasing to 7% after five years, with immediate vesting.
• Pre-tax and Roth after-tax retirement savings plans.
• Expanded Employee Assistance Program.
• Caregiver support program for childcare, eldercare, and other needs.
• Free parking and Orca transit passes.

What This Job Offers

• Education Level: High school or GED