Full-time Security Officer | The Resort at Papakea

Columbia Hospitality•Lahaina, HI
•Onsite

About The Position

The Security Officer is responsible for helping ensure the building remains a safe and secure environment. The role involves coordinating with police and alarm monitoring services, following building safety and security measures, staying informed about current and upcoming events in the city and county, and responding promptly and professionally to residents and guests. The officer also answers telephone calls within three rings and keeps the desk clean, neat, and orderly. The position is based at The Resort at Papakea, a resort on Maui’s Kaanapali Coast with 13 oceanfront acres and condominium accommodations.

Requirements

  • Active Hawaii Guard Card required.
  • Two years of related experience and/or training.
  • Excellent verbal and people skills.
  • Fluent English reading, writing, and speaking skills to analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.

Responsibilities

  • Ensure the building is a safe and secure environment at all times.
  • Maintain a close working relationship with police and alarm monitoring services.
  • Ensure proper building safety and security measures are followed at all times.
  • Maintain up-to-date information about current and future events in the city and county.
  • Answer the telephone pleasantly and professionally within three rings.
  • Maintain a clean, neat, and orderly desk.
  • Respond expeditiously to resident and guest requests.

Benefits

  • Hourly pay rate of $28.92.
  • Daily pay option.
  • Paid time off and holiday pay.
  • Medical, dental, vision, and disability benefits.
  • 401(k).
  • HSA/FSA plans with employer contribution.
  • Referral bonus.
  • Discounted lodging, dining, spa, golf, and retail.
  • Employee Assistance Program.
  • Volunteer opportunities.
  • Committee participation opportunities.
  • Task force work opportunities in locations across the globe.
  • Online learning platform.
  • Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, and theme parks and attractions.
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