Security Officer - Pahrump Roadhouse Casino

Terrible's•Pahrump, NV

About The Position

A Gaming Security Officer maintains a safe and secure environment throughout the gaming property by monitoring guest and employee activity, responding to incidents, and enforcing company policies and regulatory standards. The role safeguards assets, ensures compliance with gaming regulations, and supports a safe and welcoming experience for guests and staff. The officer works closely with surveillance, law enforcement, and internal departments to investigate and resolve security-related issues. This position has no direct supervisory responsibilities, but the officer may assist in mentoring or training new officers or security team members as directed by a Security Supervisor or Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Requirements

High school diploma or GED required.
At least one year of experience in a security or customer service role.
Strong interpersonal skills and the ability to remain calm in high-pressure situations.
Knowledge of, or ability to learn, state gaming regulations and casino policies.
Professionalism and discretion when handling sensitive or confidential information.
Ability to observe details, recall facts, and prepare clear written reports.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Strong verbal communication and conflict-resolution skills.
Basic computer proficiency for report writing and communication.
Ability to obtain and maintain all required licenses and work cards mandated by local and state regulatory agencies, including applicable gaming registration, non-gaming card, health card, alcohol awareness card, and security officer license.
Ability to read and interpret safety procedures, incident reports, policies, and regulatory documents.
Ability to communicate effectively in English verbally and in writing, especially in emergency or high-stress situations.
Ability to use sound judgment in stressful or emergency situations, analyze situations quickly, determine appropriate action, and apply instructions, policies, and security procedures consistently.
Ability to stand and walk for extended periods, up to 8+ hours per shift.
Ability to lift and carry up to 50 lbs.
Ability to run, climb stairs, kneel, crouch, or assist in physical interventions when necessary.
Visual acuity to monitor activity and review surveillance footage or identification.
Manual dexterity to use radios, flashlights, and basic office equipment.

Nice To Haves

Prior experience in law enforcement, military, or security is preferred.
Gaming experience is a plus.

Responsibilities

Patrol the gaming floor and other property areas to monitor guest behavior and ensure the safety of patrons, employees, and property.
Observe and report suspicious activity, potential threats, or violations of rules and regulations.
Monitor entrances, exits, and restricted areas to prevent unauthorized access.
Respond promptly and professionally to disturbances, medical emergencies, accidents, or thefts.
Maintain a presence on the gaming floor and help ensure gaming operations comply with company policy and state gaming regulations.
Assist with the transport of table fills, slot drops, jackpots, and other secured transactions.
Complete detailed written reports for incidents, investigations, and observations.
Work with Surveillance and law enforcement when necessary.
Provide directions, information, and assistance to guests and employees.
Support enforcement of property rules and policies, including responsible gaming procedures.
Assist with emergency response situations, including evacuations, fire alarms, and safety drills.
Perform security escorts for guests, employees, or funds as needed.
Perform other duties as assigned.
May assist in mentoring or training new officers or security team members as directed by a Security Supervisor or Manager.