SECURITY OFFICER-Casino Security

Sycuan • El Cajon, CA

5d

About The Position

The Security Officer provides security services to Sycuan guests and personnel and coordinates vehicular and pedestrian traffic flow. The role supports guest service, protects casino assets and personnel, helps enforce casino safety and access policies, patrols parking lots and exterior property, and documents security-related activity. Duties may be added, deleted, or changed at the sole discretion of Sycuan Management.

Requirements

• Guest service experience.
• A California Driver’s License in good standing.
• Basic knowledge of security and patrol procedures.
• Ability to evaluate unusual situations and make sound judgments.
• Ability to appear for work on time.
• Ability to communicate effectively with guests and team members and communicate effectively in English.
• Ability to compose written documents in English.
• Ability to maintain professionalism and composure.
• Ability to understand and follow verbal directives and written directions.
• Ability to accept constructive criticism.
• Ability to walk and stand for up to eight hours at a time, bend and stoop, push and pull a money cart, and lift up to 45 pounds.
• Ability to work in a smoking environment.
• Working knowledge of MS Word and Excel.

Nice To Haves

• High school diploma or GED.
• Law enforcement experience.
• Civilian traffic control certificate.
• Experience planning and directing traffic flow.
• Casino experience.
• POST certification.
• EMT certification.
• Knowledge of the California Penal Code.
• Working knowledge of directing traffic flow.
• Successful completion of golf cart operation and safety training.
• Multilingual ability.

Responsibilities

• Assist internal and external guests with questions and directions; respond to medical aid requests, assist Emergency Medical Technicians, and document medical incidents.
• Protect Sycuan assets and personnel by escorting employees transporting money, papers, chips, and other valuable assets; escort repair and maintenance personnel into secured casino areas; assist with bill acceptor problems; pull and replace money boxes; and refill chip supplies at gaming tables.
• Support casino safety and access policies by issuing temporary badges to vendors and visitors, identifying and reporting security and safety risks, discouraging panhandling, loitering, and sleeping on casino property, identifying underage visitors and requesting that they leave, and physically subduing disruptive guests when necessary under established procedures.
• Patrol casino parking lots and exterior property, report suspicious activity to Tribal Police personnel, and provide written accounts of security-related activities.
• Direct traffic to appropriate parking or holding areas; coordinate bingo bus and special-event traffic on and off premises; provide jump-starts; and authorize towing or removal of vehicles parked in violation of parking policy.
• Document security-related activities, prepare reports on criminal activities for law enforcement agencies, fuel security vehicles, and record fuel consumption in a log book.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed